Although the reason for calling was not a fortunate one, it was fortunate in meeting the staff. Both persons that came to my residence were courteous and professional. In fact, I have already spoken about ERS a few times since my first encounter. I want to give special recognition to Josh as he was able to stop by the next day after the water extraction to not only start my hot water heater, but also try to access the problem with my furnace. It is these little things that help when someone encounters an expensive lesson. Thanks again!
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