The level of care was shockingly poor. I fell off a narrow cardiac stress test table and I might as well have fallen in the street with only untrained pedestrians to assist. Dangerous intervention after the fall. No one knew if anything was broken and tried to lift me without a neck brace or anything else. Very frightening!! Then, trying to report the incident took over a month with numerous follow up calls. The fall took place on December 19th, 2007, and still no investigation nor feedback. .In addition, the personnel responsible for processing the paper work for admittance into the Urgent Care unit were uninterested in the seventy two year old diabetic patient sitting in the wheelchair whose sugar level was becoming dangerously low. In fact, I couldn't even get their attention as they never looked out of their glass cage to see how the patient was faring. Atrocious care and horrifying procedures.
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