They seem nice enough from the start, but don't expect to get much of a deposit back. The preferred cleaning agency, Fenner Services, is the owner's sister. They do the inspection and ""charge"" for cleaning if you don't request an exit walkthrough. There is a huge conflict of interest here on many levels. I cleaned the place thoroughly and was charged for things I had done. As with most renters that had moved out and am settled somewhere else, it is a poor use of my time to battle this, but it is bothersome to be stolen from nonetheless.
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