Ehrmin, Jody, Dvm - Animal Emergency-Critical Care

Seems like bad things tend to happen when your vets office is closed. I have had to take my pets there 3 times. One time my poor kitty had an abdominal wound from unknown cause. He was howling in pain. I was forced to take him there as it was over the weekend. I waited for a long time to see someone, while my poor munka was crying and writhing in pain. Finally, the vet came in and explained my options, which weren't good. I made the hard decision to put him down to stop his suffering. They took him into the back and left me in the exam room. He continued to cry and cry and it was this way for at least 20-30 minutes. I finally opened the door in the back, and asked what was going on. Someone came in and said they were sorry but "they had an emergency", like my poor munka was not an emergency to them. They let my animal suffer in pain, without even giving him something for it. They did charge me over 200 dollars for my grief and munka's pain and suffering. It's not about the more

Animal Emergency and Critical Care Center saved my dogs life! They were very informative, they always made sure I knew exactly what was going on. They weren't pushy when it came to anything- they gave me options and the entire staff was very friendly! My lab ate string off his rope and had to have surgery. He is getting better every day and I owe a ton of gratitude to this hospital for saving his life! The price was pretty reasonable for everything that they did for my dog and I would recommend this animal ER to anyone anytime! more

I was visiting the Toledo area when my parakeet fell ill. It was after 5pm and we needed an avian vet. This was the only place we could find. The bottom line is the clinic did tests and treatements I did not authorize, and they advised hospitalization and started additional unauthorized treatments when they knew she wasn't going to make it. They told me to hosiptalize her for at least 2 hours, but my gut told me to go back and ask more questions. I was charged for 4 hours of hosptialization when we at most used 2 (and a good 30-45 minutes of that was waiting on the vet to come and talk to me) and charged for tests and treatments I never okayed. They should have told me she was not going to make it through the night initially. They should have told me she was suffereing, but instead they lied to make more money. I had at least $100 in charges that never should have happened, and my Chloe suffered longer than she needed to. How unethical is that? I know you may not have a choice in an emergency, but be cautious and ask the hard questions or they may take advantage of you. Pros: Open 24 hours Cons: Do treatments without authorization, are not totally honest more