Edson Farms Natural Foods

Edson Farms use to be a good store when the owners were the only people working there. Recently I have had several bad experiences and I won't be back! First I walked into the store and asked for a common homeopathic remedy. The person behind the register sat there and looked at me like I had three heads, she didn't move but told me with a wave of her hand that all the homeopathic remedies were "over there". She then went back to reading her book. The second incident, I ordered a large bag of organic, long grain brown rice since they did not have it in the store I was told they would call me when it came in. After waiting 3 weeks I called, the person on the phone said "oh yeah, I was wondering who that belonged to, you can pick it up anytime". I brought it home, put it in a sealed, airtight container in my garage knowing we would not use all of it for about 2 months. I opened the container a few weeks later to get some for the household container and was met with a swarm of grain moths. After using only 3 pounds of this 50 pound bag, I had to throw the remainder of it into my compost because it was so infested. Strike 2 was a big one! Three, I walked into the store and again was met with a young woman who was too absorbed in her reading to help me, I asked for ColdCalm, a common remedy for cold and flu symptoms, she looked on a few shelves, not being familiar with the product or the store and, when she couldn't find what I needed she went back to the register and her reading leaving me to fend for myself. I left that day disgusted and vowed that I would not return! If I choose to spend that much money in a specialty store I expect to get a little better service! Edson Farms has been a huge disappointment for me! more

It seems like everyone tries to get on the "health food" band wagon but there are few stores that genuinely practice what they preach. Edson Farms has been a mainstay in Traverse City for decades. They have a huge selection of vitamins, supplements as well as grocery and deli items. One thing I appreciate about their store is that their staff is very well-educated. They do not just make half-baked recommendations. They know their stuff and when they recommend a product you can be assured that they have done their homework. They also have great reference materials like books and brochures. It's a great place to get educated about taking care of yourself. more