I had a horrible experience with Edgewater Rain Gutters! I called and made an appointment for an estimate, only for them to be a no show. After speaking to them, they admitted that they forgot to put my appointment in their schedule. They came a week later and gave me an estimate. I decided to give them a second chance since they had done work for me in the past. I was scheduled for a 9:30am installation. At 10:00am they call and say that they will be at least 2 hours late because they were far away and still needed to get material for the job. Combining the missed appointment and the late start, I had lost almost an entire day of work because of them. Finally, I told them not to bother with the installation. I cannot work with a company that has such poor customer service, is unprepared and lack professionalism. I gave them a second chance, was loyal and still ended up needing to find another company to install my gutters. I do not recommend this company!
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