Edgecomb's Imported Auto Sales

First I will say the staff at Edgecombs is friendly, and that I own an older model Volvo, and do not expect it to be without flaws. It began with a water pump problem that cost $800+, followed the next week with a problem in the same system(cooling) again $800+. Edgecombs accepted ZERO blame for failing to see additional problems with the cooling system, and offered ZERO sympathy. We again had the work done with them because they had come highly recommended. Two weeks after this repair I broke down in an intersection, with starter problems and had the car towed to Edgecombs. The repair cost $200+, and before I even payed for the repairs, the friendly staff tells me about how difficult it is to diagnose starter problems and how this was a good first step in the fix. Thank you for instilling confidence in your work friendly staff. Turns out the friendly staff had no confidence in their work for good reason, $200+ bought me a lovely half day driving in my Volvo before it again failed to start. I placed a call to friendly manager Sherry and was told that Edgecombs again had ZERO fault in not fixing the entirety of the problem, but they would love for me to have the car towed back to them so they can continue to guess and check at the problem. While it is nice to deal with a friendly staff, I greatly prefer a competent mechanic. You can decide what you value more highly. more

Overall this place does terrific work. They have loaner cars which you can use if you make an appointment in advance and they have a small staff, so someone pretty much always knows what's going on. The people are great. They specialize in Volvo and Subaru (which they also sell) as well as other imports. I've taken my RX7 there for years. One caveat: check the estimates for major work, usually they're very competitive but occasionally they're quite high. New as of 12/16...we just bought a car from them and it was a great experience. They really check the cars over carefully, offer a warranty, make it super easy to work with financing and even handle all of the DMV issues like titles and plates. Definitely think about buying here if you're looking for a Subaru or Volvo. more