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Ed Napleton Honda

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4780 N Service Rd
Saint Peters, MO 63376

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(636) 928-1155
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Ed Napleton Honda - Saint Peters, MO
Ed Napleton Honda - Saint Peters, MO
Ed Napleton Honda - Saint Peters, MO
Ed Napleton Honda - Saint Peters, MO
Ed Napleton Honda - Saint Peters, MO
Ed Napleton Honda - Saint Peters, MO
Ed Napleton Honda - Saint Peters, MO
Ed Napleton Honda - Saint Peters, MO
Ed Napleton Honda - Saint Peters, MO
Ed Napleton Honda - Saint Peters, MO
Ed Napleton Honda - Saint Peters, MO
Ed Napleton Honda - Saint Peters, MO
Ed Napleton Honda - Saint Peters, MO
Reviews
( 17 )
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( 15 )

Best

I am more than pleased with my sales experience and the entire process. Everyone was very nice and I think the sales guy gave me a decent price. I was happy with everything and wo...

Worst

This dealership is a joke. Look at the cookie cutter/generic comments below... It's evident that Ed Napleton employees have gotten on this site and tried skewing the ratings. ...

Editorial review from Citysearch 12/5/2012

I would NEVER buy another vehicle from Ed Napleton Honda. We purchased a 2010 Maxima and the process took way to long and was unorganized considering we had our own financing and didn't need to jump through their hoops. Once we got the vehicle home we noticed some problems with it and wanted them checked out but they were 250 miles away, they did offer to fix them if we brought the car back to them. Instead we decided to buy an extended warrenty and them fixed locally the finance manager John took our credit card number and a week later we received the paperwork via fed-ex. We signed it and sent it back waiting for our credit card to be charged. It has now been 30 days since we sent it back and we get a phone call stating they didn't receive a check, no because I gave you my credit card number. Makes me wonder if I need to cancel that card, what did they do with my number? All in all, not the type of people I want to do business with. more
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Editorial review from Citysearch 7/9/2012

This place was great to deal with ans I love my new Honda! I have always driven hondas and its was great to go to a dealer that likes hondas as much as I do. I was very pleased with the knowledge of the product. They had all the answers. more
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Editorial review from Citysearch 6/17/2012

This dealership is a joke. Look at the cookie cutter/generic comments below... It's evident that Ed Napleton employees have gotten on this site and tried skewing the ratings. I had a negative experience at this dealership and will travel elsewhere to purchase my Honda. My salesman was pushy and had a cloud of arrogance hovering above his head. He said something along the lines of ""I've made 5 sales this month, I could sell a snowball to a Eskimo."" Wow...slow clap *clap...clap...clap* Good for you man. This dealership is well known for poor customer service. Buyer Beware. more
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Editorial review from Citysearch 6/14/2012

I am more than pleased with my sales experience and the entire process. Everyone was very nice and I think the sales guy gave me a decent price. I was happy with everything and would do it all again the exact same! more
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Very good experience here. They're 6/6/2012

Very good experience here. They're great people to deal with. more
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I love my new Honda. I recently had a 5/28/2012

I love my new Honda. I recently had a problem with the blower motor in it and got a service appointment for the next day. The corrected the problem and I was ready for the summer! more
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Excellent 5/17/2012

The maintenance light came on in my car and same day I called I brought my car in and had it back an hour later. Everyone was very friendly and made me feel like I was their top priority. When it came to price I was relieved that they did not try to sell me anything. It was clear what was required versus recommended and I appreciated that. I will come back to Ed Napleton Honda because I trust that they will be totally honest with me. Thanks Ed Napleton Honda! more
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They go above and beyond 5/4/2012

My Accord has been exceptionally reliable. When I actually have had an issue the service department has been great about working with my schedule, getting me rides while they worked on my car, and explaining everything clearly. Their service has gone far beyond the service I received at my former Mercedes dealership. Yes, I traded in my Mercedes for a Honda and I have never regretted it! more
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Great 4/12/2012

I was very happy with this dealer and even more so with my new Honda. It was a great experience all around and I will recommend them. more
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good service 4/3/2012

I set an appointment online and the service manager was ready for my car t the appointed time. I am always happy with the accurate service that the dealership offers and the streamlined process makes it that much better. more
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thanks for great service! 3/23/2012

My experience at this dealer was great but would have been nothing without the kind, informative and extremely patient salesperson that assisted me with this transaction. He was very helpful in making a final and informed decision on this important purchase. more
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love it! 2/24/2012

I recently came to the lot to look around and got serious about wanting some specifics if I were to buy a car. Frank helped me locate the car I was looking for from another dealer and made sure I had everything I wanted. After all a brand new car should be perfect. I was glad tat Frank made the effort to make sure I was satisfied with my purchase. more
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Amazing Service 2/14/2012

I have not had my car serviced yet, but I recently bought a new car from this dealer and the people were amazing. Very helpful which made the entire buying process very painless. I was in and out of the dealer much faster than I thought I would be. more
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thanks again 1/27/2012

The specific a car I was looking for was not available at this dealership but they worked with me and ordered it from another dealer. they weer all very helpful and wanted to make sure I got just what i was looking for. Thanks for all your help! more
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love it! 12/30/2011

This dealer was great and helped me to get exactly the car I wanted. I was very satisfied with the level of service and how well they took care of me. more
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Excellent service! 12/19/2011

I purchased my car here and ever since continue to return for service when needed. All of the staff are really nice and even give me a discount on the service charge when I don't have the coupon on me. They take care of me every visit! more
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very bad 12/8/2011

took my honda here for service. They did not correctly diagnose my car (the 2nd shop couldn't believe it--basically a sensor was bad and they totally missed it, and to make matters worse, they did unecessary repairs). the service manager is unwilling to listen to the customer--I talked to him twice about it. more
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terrible 12/8/2011

took my honda here for service. They did not correctly diagnose my car (the 2nd shop couldn't believe it--basically a sensor was bad and they totally missed it, and to make matters worse, they did unecessary repairs). the service manager is unwilling to listen to the customer--I talked to him twice about it. more
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I love my new accord! 11/7/2011

I had a really old civic as a trade in and even though I did not get as much for my trade in as I would have liked to, I am really happy with how everything worked out in the end. The salesperson was nice and not too pushy, and was willing to work with me as I told him about the features that were really important to me, and then the things that I did not want to spend extra money on. I am happy I made the decision to go with Napelton Honda, and have already told my sister to take her old car there to trade it in. more
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Additional information
  • Hours: Sales: Mon, 9am - 9pm; Tue, 9am - 7pm; Wed, 9am - 9pm; Thu, 9am - 7pm; Fri, 9am -9pm; Sat, 9am - 6pm; Sun, closed; Service & Parts: Mon - Fri, 7am - 6pm; Sat, 7am - 5pm; Sun, closed
  • Payments: Visa, Discover, Master Card
  • Neighborhoods: Saint Peters
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