Eastside Gastronenterology

I had a great experience with Eastside GI, minus the wait time for the initial new patient appointment. Dr. Sloane listened to me and my concerns before scheduling a procedure. The procedure took some time to get into (about a month) but once there, it was quick and easy, and their office was more than willing to work with me on the bill to schedule payment arrangements (I hadn't met any of my deductible prior). They will work with you rather than have you cancel an appt just for financial difficulties. The nurses were as professional as Dr. Sloane. Everything was quick and easy and the procedure area is clean and tidy. I had a very good experience through it all, which isn't that easy to say when you are having an invasive procedure done. more

My experience with Eastside Gastroenterology has not been that great. First, you can't call and reach a real person; I've tried calling over and over and get stuck in the worst phone tree, and then when you try to leave a message you're cut off. After trying 5 times, when I did leave a message, it wasn't returned for 30 hours, which was a huge issue because I had a procedure that caused me problems the day after but had no way to reach a nurse so I suffered for 2 days with no access to my physician or anyone in her office. The physician I’ve seen is not a good listener; instead, she just gives me a boilerplate lecture on how my lifestyle is causing my issues, but the things she accuses me of are not relevant at all (I don’t smoke, nor drink alcohol or coffee or any caffeinated beverages, or eat fried food), so why the attitude and blaming the patient? The front desk staff is also rude when you check-in and she’s not very quick and makes you stand there for 5-10 minutes while she does something else (e.g. photocopying, joking with colleagues, basically, anything but just asking for your name). And the other thing they do is constantly tell you that you will be charged $200 if you cancel an appointment less than 50 hours beforehand. In my opinion, the message they're sending their patients is they care more about our payments and less about our health or providing compassionate care. more

Dr. Sloane at Eastside Gastro is one of the best physicians I have ever met. He is not one of those doctors who spends the obligatory 5 minutes in the room with you, barely lifting their eyes from your chart. On each of my visits he has listened to me, talked about possible causes of my condition, discussed treatment options, and has always treated me with both dignity and compassion. He is also excellent at following up on the telephone (sush as when test results have come in).\r His thoroughness has resulted in an accurate diagnosis of my condition, and the treatment has virtually cured it. No other doctor in 20 years has been able to do this!\r I can't say enough good things about this guy! Pros: Excellent care; compassionate doctors; free wi-fi in the waiting room Cons: My insurance may not cover them anymore, so you need to check yours more

Dr Levin failed to diagnose and recognize an obvious illness... because he failed, surgery is now required... it could have been prevented with an early diagnose. I am very dissapointed he let us down. Cons: failed to diagnose the obvious more