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East-Urban Auto Service

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11841 Slater Ave NE
Kirkland, WA 98034

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(425) 821-8619
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Main categories:

Auto Repair & Service

Related categories:

Automotive

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East-Urban Auto Service - Kirkland, WA
East-Urban Auto Service - Kirkland, WA
East-Urban Auto Service - Kirkland, WA
East-Urban Auto Service - Kirkland, WA
East-Urban Auto Service - Kirkland, WA
East-Urban Auto Service - Kirkland, WA
East-Urban Auto Service - Kirkland, WA
East-Urban Auto Service - Kirkland, WA
East-Urban Auto Service - Kirkland, WA
Reviews
( 22 )
( 1 )
( 1 )
( 0 )
( 1 )

Best

Integrity, customer service, dedication to delivering what they promise is everything I've come to know to be true about Jeri, Jason, and the whole crew at East Urban Auto Service...

Worst

I had them repair my vehicle and they quoted me over $800 for the work. I agreed to the $800. When they were done, they informed me it was nearly $1500!! They said they were sorry...

Honest & Good Communication 12/29/2013

We started using East Urban many years ago. We had received a quote on a truck we had that was very expensive. After taking it to Jeri and his crew, we found that most of the work we had been quoted on by another shop did not even need to be done! We have never felt taken advantage of at East Urban. I had them check my breaks on this visit as I was sure they probably needed replacement. They told me they still have 60% left! Very reputable, excellent communication & honesty keep me going back! more

They take good care of me 12/22/2013

When I had a problem and it was misdiagnosed they took care of it more

Service good, but very slow. 12/20/2013

It should not have taken 1 full hour for an oil change with a scheduled appointment time. more

Competent, Ethical and Persistent! 12/18/2013

Jeri and his son Jason are a rare and wonderful breed of people who are difficult to come across these days! We have been taking our vehicles to them for over 15 years and they will work hard to make sure they understand any problems with the vehicle. They only do repairs when they know what the problem is and then, only if they are confident that they can fix it. When we are considering the purchase of a used vehicle, we take it to Jason and Jeri to have them look it over and give us their opinion on our potential purchase. Bottom line - we trust them with all the mechanical issues with all our cars. You will not be disappointed!!! more

Editorial review from Citysearch 11/13/2013

East Urban Auto Service is family owned and operated. Friendly and honest. They work hard for there 5 star reviews more

Editorial review from Citysearch 4/17/2013

I have been going to East Urban Auto Service for about a year and I couldn't be happier with both their quality of automotive service and customer service. more

DON'T USE EAST URBAN!!! 5/29/2008

I had them repair my vehicle and they quoted me over $800 for the work. I agreed to the $800. When they were done, they informed me it was nearly $1500!! They said they were sorry that they didn't call me to tell me about the increase, but they couldn't do anything about it. \r \r Whats worse is as soon as I got my car back it was making an awful noise from their repair. I took it to the dealer and they had to re-do some of what East Urban did...to the tune of another $500!! I wouldn't recommend these jokers to my worst enemy! Cons: Sorry I went there more
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Additional information
  • Hours: Mon - Fri, 8am - 6pm; Sat, Sun, closed
  • Neighborhoods: Totem Lake
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