East Plano Animal Hospital

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1409 Shiloh Rd Ste 230
Plano, TX 75074

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(972) 516-0717
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Reviews
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Best

I just decided to write here.? I have been in 3 times recently with my new pup for the series of shots they need.? Each and every time, I come away saying, ?And that?s why I go th...

Worst

Dr. Carbonell told me out of the blue he was refusing to treat my pet any longer and would not even sell me the food his associate Dr. Bridges prescribed. He told me everything wa...

Editorial review from Citysearch 7/7/2013

George starting having a very hard time getting around the house. He was having difficulty on the hardwood and tile floors. Then it got progressively worse and he started having problems in the carpet. After just 3 of the Adequan injections, I could see a huge difference. Now, only 4 weeks in, he has a much easier time getting around and is a much happier dog. more

Thanks so much! 12/19/2011

I just decided to write here.? I have been in 3 times recently with my new pup for the series of shots they need.? Each and every time, I come away saying, ?And that?s why I go there.?? Everyone is kind and open and friendly to both me and my pup.? I get in immediately and we get started.? I have received helpful tips and advise that were above and beyond from the doctor as well as the staff. ?I genuinely appreciate the loving and professional environment you create. more

Thanks!! 11/23/2011

We want to thank the staff, the assistants that helped us specially... they we great and patient with all of our needs and questions. They really make you feel welcome. Have always recommended you all to our neighbors. See you all next time. Nice thing you reminded us of our appointment too! more

Exellent Surgery! 11/6/2011

Thank you so much for your excellent care during my pet's recent surgery. She has recovered amazingly well and has not missed a beat. She and I really appreciate it but she hopes she doesn't see yall anytime soon. No offense, thank yall again! more

Thanks for your kindness! 11/5/2011

Thanks so much for your love and care for Max all these years. God bless you all for your true kindness! more

Highly Recommended 9/18/2011

I was helped immediately upon arrival even if it was a busy Saturday morning for him. Got my new pup a proper start and we will be back next month. We highly recommend them. more

Very Caring 8/26/2011

I would like to express our gratitude for all the are you gave our little one. Thank you for the phone calls. Your concern and attention was so appreciated. Even in his illness he still had this enthusiasm for life that could not be contained. Thank you for all the loving care he received from all of you. more

Really Appreciated! 8/4/2011

I need you to know how grateful I am as we all should be for you and your outstanding work ethics. In most cases these days it could of been buisness as usual. The test could of been repeated as requested however you chose to honor another colleagues work. You sir took center stage when the ball was placed in your court to look out for literally the underdog leaving as you say no stone unturned. What ever the results may be, I know my little friend Dundee had the best advantage from you and your staff. Thank you, L A and Dundee more

The Best! 7/25/2011

They are awesome! I brought in my new puppy and found the staff caring and loving and helpful. They helped me learn what to expect since this is my first puppy. Bailey's first visit with shots and a monthly pill to give cost me less than $50! Awesome. A++++ more

Five Stars!!! 7/16/2011

East Plano Animal Hospital's staff have been so helpful with our first pet. Thank you so much for genuinely caring and for providing us with a starter kit. more

They are awesome! 7/6/2011

Dr. C has been there for us through hernia surgery, parvo, wellness exams and everything in between. He and his staff are professionals are outwardly exude a love for their clients. We couldn't ask for any better care than we currently receive at East Plano Animal Hospital. They are awesome!! more

It's the best - go to no one else! 7/4/2011

Dr. Carbonell is an awesome veterinarian He cares for the pets and explains things well and everyone who works there are very friendly. If you need a vet clinic I would recommend East Plano Animal Hospital to anyone. more

awesome - dont go anywhere else 7/2/2011

From the moment I stepped in the door I felt at home. Friendly staff and doctor. My pet has never behaved so well and the staff handeled him great. The staff give me calls to check on my pet after each visit and answer any questions I may have. I will not go anywhere else - Dr.C and his staff are stuck with me and ""Lefty"" for the long run! more

Very poor customer treatment - beware! 5/26/2011

Dr. Carbonell told me out of the blue he was refusing to treat my pet any longer and would not even sell me the food his associate Dr. Bridges prescribed. He told me everything was fine per treatment after an exam 6 weeks earlier! Also tried to charge $340.00 to remove a tooth that Plano Animal and Bird Clinic charged me $70.00 to handle. Price gouging galore here! These people are obviously foreigners and I felt there was some racial bias against Caucasians. Beware and take your business elsewhere! VERY POOR CUSTOMER ETIQUETTE FROM DR. CARBONELL HIMSELF. UTTERLY BIZARRE! more

They always do a good job! 5/2/2011

Thank you all for being welcoming and available when we need you the most. the little ones like coming over. Joey is always helpful, when we board there we know they are in good hands. Keep up the good work guys!!! more

Thanks for always being there! 7/22/2010

Thank you very much for taking my dog home when he was sick. It would have been very expensive at the emergency clinic and I would just freak out all the time if I took him home while he was still ill. You all have been the best. I have been telling my friends about you on Facebook. Pros: Good staff, clean place. Cons: I hope open earleir than 8 am. more
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Additional information
  • Hours: Mon-Wed 8am-6pm ; Thu Closed ; Fri 8am-6pm ; Sat Closed ; Sun Closed
  • Neighborhoods: Plano Del Sol Apts, Plano Del Sol Apartments
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