I have a geothermal heat pump in my home and was having problems with the compressor not turning on. And of course it is below freezing. EarthHeat is actually fairly close to me. They said the soonest they can look at it is in 8 weeks. So… apparently they are in it for the installation which has a high profit margin but they don’t want to deal with the service aspect. I asked if they knew of another company that I might call because, you know, it is freezing cold in my house, I have kids, and you are not a horrible human being. She said that she didn’t know or any other geothermal service company that I could call. When I began searching, I found one about 15 miles from them.
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