I never take the time to write reviews on places because I usually have better things to do, but I'll make an exception for Duke's.
I specifically asked the guy before they started if they would be able to mount 2 tires without scratching my nearly pristine wheels and they said, ""Yes, the machine doesn't touch the rim."" Obviously they were lying or took zero care when mounting the tires because there were multiple deep scratches around the edge of the rim once the tires were installed. Whenever I pointed it out to them, they denied that they put the scratches there, even though it was obvious the scratches were fresh.
Call me a sucker, but I paid the $60 bill in full (cash), which I don't consider cheap, considering that all they did was mount 2 tires and dispose of 2 tires. I should have refused to pay anything given that they did a hell of a lot more than $60 in damage.
I went to Duke's because it's 2 blocks from my house and I like to support local, small businesses, but I will absolutely, positively never go back there or recommend anyone go there. If you don't mind getting your wheels scratched when getting new tires, by all means, go to Duke's.
more