I had been going to Dubois for my waxing services for several years. Sadly when the ownership changed many of the good people left. I gave the new staff a chance and was beyond disappointed. I scheduled a Brazilian, eyebrow and lip wax - after an hour and a half of torture I left with only the Brazilian somewhat completed. Lily was the receptionists suggested service professional and I do not have words to describe how horrible she was. I was badly burned, covered in wax (literally) and beyond humiliated. Worst of all she acted like it was my fault - as if I had never had the service done before and didn't know what to expect. She couldn't have been more mistaken. What was even worse was the owner cared very little (if at all) about my concerns. Three days later I am still in pain. After years of having this service performed I have never had such a horrible experience. I will NEVER go back to Dubois again. I urge others to consider this review and think carefully about seeking services there.
Pros: There were absolutely none
Cons: Everything about this wax was a con
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