I would like to start off with saying that I have been very sick for the last few days. I made an appointment today with the Dupage Medical groups Internal medicine, with whomever was available. I arrived 10 minutes before my appointment and waited an hour to see the doctor, at which point I had to ask for my copay to be refunded since at this point the entire office has been seen an dismissed. At one point the receptionist explained the Doctor was running behind, however she didn't say an hour or more.. When I asked for my copay to be refunded they conveniently called my name to see the Dr.. Horrible service all they could say is we're sorry.. They could have said that after the Dr was running 30 mins late not an hour.
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