There is no customer service available at this location. If you have to deal with the incompetent bureaucratic nightmare that is Dte customer service, take a day off work to navigate their telephone maze and wait on hold. Write down the name of everyone you speak to, the details of every conversations you have, and every confirmation number, because their record of your requests and payments is apt to be completely inaccurate Then expect any change in service to take at least a week and several more phone calls.
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