I have a home warranty and was assigned to Drains R US by my warranty company. This is the worse company I have ever done business with. They are dishonest and unprofessional. Kevin the owner came into my home to repair leaking pipes. He removed the cooper pipes I paid extra to have installed and replaced them with plastic, and left the metal pipe which is currently still leaking . Once I noticed this I called and spoke with Virginia (wife/secretary) at Drains R US and she was very rude and unprofessional and would not even let me speak. She told me I accused them of stealing and they would not come back out to my home correct the leaking pipe. I had to call my warranty company and explain the issue to them. Once they contacted DRAINS R US , and investigated Kevin (the owner) agreed to return the stolen cooper pipes.
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