Dr. Garage Door Rpair Oakland

Great guy - I'm glad that I called him. One of my two doors was sticking, and I had cranked up the force so that it would open. Since the motor was grunting n groaning to open, I thought that I should have someone take a look at it, so I called this garage door company He quoted me a service call price over the phone and came out the next Monday. As soon as he arrived, we spotted the broken spring/ I asked him to check the other door as well, and that door had two broken springs. I was bracing for a huge bill - service call and three broken springs - yikes! But Steven was very fair He provided me with a very nice reduction in the labor and a very fair price - I was surprised that it wasn't substantially more. He did a great job, oiled up everything, adjusted both doors, and motors. He even checked every screw on the door to be sure that they were all tight. Before he left, he showed me how to maintain the springs and wheels, and said if I had any problems at all, that he would come back out and resolve it for no charge. He called about 30 minutes before the scheduled time to give me an update and a heads up when he would arrive. One note, he is a one-person shop and I see that at least one reviewer was perturbed that no one answered the office phone. Well, he works on his own and does his own service calls - makes answering the phone a little hard. I did not have a problem reaching him, and I am glad that I do not have to pay for a admin or answering service - just the actual repair. I recommend him for your doors! more

Jacob was great. I called after 5 on Thursday and he was there by 10 on Friday morning. He not only repaired what he quoted but also checked the entire garage door system and made adjustments to make it operate better and safely...without adding to the price. I’m very appreciative of his prompt and professional service. In addition to repairing my problem and making adjustments, he also took the time to educate me on how to keep my system properly maintained...which I did not know how to do and was what led me to need his service in the first place. I hope I do not need him again any time soon but he will be the only person I call and will definitely refer to my friends! It's important to point out for those that complained about response...you call, you get Jacob. If he isn't available, you will not get him. I would much rather support a small shop that has reasonable prices than a large operation that has to charge more to cover overhead. Zero complaints from me, this is a standup guy running a great business! more

Jacob was great. I called after 5 on Thursday and he was there by 10 on Friday morning. He not only repaired what he quoted but also checked the entire garage door system and made adjustments to make it operate better and safely...without adding to the price. I’m very appreciative of his prompt and professional service. In addition to repairing my problem and making adjustments, he also took the time to educate me on how to keep my system properly maintained...which I did not know how to do and was what led me to need his service in the first place. I hope I do not need him again any time soon but he will be the only person I call and will definitely refer to my friends! It's important to point out for those that complained about response...you call, you get Jacob. If he isn't available, you will not get him. I would much rather support a small shop that has reasonable prices than a large operation that has to charge more to cover overhead. Zero complaints from me, this is a standup guy running a great business! more

Service Tech was onsite within an hour of placing the call. He installed an overhaul kit for our door and a new gear assembly. Repairs were completed within 2 hours. Mike was professional in his diagnosis and very helpful in explaining my option. Definitely would recommend this company. more

After a few less than great experiences with some other garage door companies (pricey, tried to intimidate wife into replacing the door runners, spring, etc), I decided to trust in the power of the internet. I mean, how can the site that steered me to KC Donuts possibly do any wrong? After seeing the 5-star rating averaged out over 5+ reviews, I gave this garage door repair company a call and they were out the next day. They did such a great job, and for such a reasonable fee, that they restored some of my wife's flagging faith in repair and service companies. Will definitely be using them again and recommending to friends. more