Dr Garage Door Repair Sausalito

The tension spring broke, as they do over time, and the garage door wouldn't operate. The service technician, Alan, from this company came out promptly the same day right on time as they promised. He was very knowledgeable and explained the spring replacement process. Apparently, the original spring installed by the previous homeowner was not the proper spring. He identified the issue and installed the correct spring performing a quality job. more

We had a previous bad experience replacing our garage door openers, so naturally we were wary when one of our (very old, wooden) doors actually broke and we decided to replace them both with sturdier metal. We found this garage door company on the internet and could not have been more pleased with the service and product. Price was competitive (we'd shopped around), Ben was prompt and flexible, he was personable, and he did a nice job. He actually fixed some of the shoddy work done by the people we'd had in previously. Pride in a job well done seems to be more and more rare these days. So it was refreshing to work with someone who clearly has pride and does a good job at a fair price. Would not hesitate to recommend him. more

I was very happy with my experience with this garage door company from start to finish. They were professional and I felt comfortable having them working at my house. You can't always say that for people in the building industry anymore. Their work was very detailed and well-done. When they were finished and demonstrating my new doors to me the doors seemed fine but tech saw or heard something and adjusted the door again before accepting that it was done. I really appreciated his attention to detail and getting it right. more

My boyfriend works for a construction business and he has always had his own men work on our house if we ever needed anything done. About a month ago, we decided to replace our garage and install a new garage door. So we called his men, but they did an awful job. I was devastated. We were then referred to Garage Doors company by someone at his job. They came to install the garage door we already bought, and I have to say that they did an amazing job. Thank you very much! more

I would like you to know that John Scott was the most professional and knowledgeable technician that I have worked with in quite some time. He was early; he listened and took my needs into consideration. Thanks more

Sean was our technician and couldn't have been any nicer! He fixed the problem we called about and then suggested a maintenance package. I was hesitant at first, but he worked a long time and made our VERY old doors run like new again. Thanks for a job well done! more

I recently had a new belt-drive garage door opener and door guides installed by Steven at this garage door repair company. I'd made calls and read reviews for 6 or so companies in the area, and for the same equipment and service I'd been quoted from $800 to $390 (Steven's price). I was hesitant about just accepting the lowest bid, but the opener was the same brand and model across the board, and I decided to take a chance. I watched Steven throughout the entire installation, which took about 2 1/2 hours. My father was a finish carpenter, and he and I built a house together from the ground up when I was a kid, so I have some feel for craftsmanship and method. Steven is one of those admirable craftsmen who lays out his parts and tools, and cleans and puts things way as he finishes with them. His work was a model of care, cleanliness, and thoroughness. Everything I understand well he did just the right way, measuring carefully, keeping things tight, guarding against various confusions. He knew all of the many parts (which all came in one bag jumbled up together) without having to check them against the list, laid them out in the relevant groups, and proceeded with complete familiarity to plug them in step by step. He finished up with a "tuneup" tightening and lubrication of the new hardware and everything else about the door (a 40-year-old wooden door that had gotten pretty floppy), and specific advice to me for maintenance. Then he took the old opener away to be recycled for partial re-use. He clearly took great pride in his work throughout. He seems to me to be a perfect choice for this job. I'll certainly go to him when I'm ready to replace my old door, and would recommend him to anyone. Highest marks. more