Positives: Nice office, easy to schedule appointment, punctual.
Negatives: In my opinion, intentionally misled us regarding insurance accepted. When asked if they accepted our insurance, the answer was yes. The reality is they file to our insurance, but are out of network...guess what...we received another bill for the difference. They were VERY unwilling to compromise or accept ANY responsibility in this "misunderstanding". The dentist turned the issue to be about providing excellent care, and made us feel like we were asking for our child to not be treated appropriately. It was about principle, and establishing good relationships - something this practice was not in any way willing to do.
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