Doug's Lynnwood Mazda/Suzuki/Hummer/Hyundai

I bought a used Subaru here and the experience was terrible. They lied through their teeth from the very begging. They started out insisting the car was worth way more than it was, and trying to tell me it had items it did not (eg alloy wheels, etc). I suppose that is to be expected from a car salesmen, but these guys really went overboard. I finally got a reasonable price when I demanded to see the blue book value. We worked out financing, I and drove off. Turns out the financing guy was lying to me too. Two days later they called me to say I need to come back, there was a problem with the paper work. When I returned the sales manager kept trying to push a different car on me. The whole thing was a bait and switch. When I balked at that, they continued to give me trouble about the financing. This continued for a week. I finally ended up putting the car on my credit car just to get a way from them. Bottom line: don't even talk to them unless you know exactly what you want and are ready to pay cash. more

I purchased my Rx-8 from Doug's Mazda and the entire experience was top-notch. I got the best price (in fact, I still haven't seen one sold for what I got mine for - and I read all the online boards for Rx-8 owners!). The dealership manager is a smart, competent, and sincere person. I always get the sense that I will be taken care of here. He takes the time to chat with me whenever I stop by, and I have come to know him a personal friend. (Now how many car dealership people can you say *that* about?) :-) Post-sale service has been outstanding. Quick, free loaner car, and every technician I've seen has taken what seems like a "personal interest" in my vehicle. Now that's impressive. I haven't bought a Hyundai or Hummer from them - but I would guess you can expect the same level of service and professionalism. Happy car buying! more