I have used Douglas Pediatrics in the past and although I had no direct problems with the medical doctors, the staff is not always friendly and they are extremely slow in returning phone calls regarding insurance/prescription refills/lab results/etc. I also had a major problem with the cleanliness of the office and exam rooms, on numerous occasions I saw dead bugs on the floor of the exam rooms. The main lounge could use a new coat of paint and all the floors need cleaning, thus the reason we changed Pediatricians.
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