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Douglas Automotive

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312 S Hager Ave
Barrington, IL 60010

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(847) 381-0454
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Douglas Automotive - Barrington, IL
Reviews
( 42 )
( 13 )
( 1 )
( 1 )
( 0 )

Best

I had my '99 911 serviced today at Douglas Automotive in Barrington and it was the best from start to finish. They have made a customer out of me!! They went out of their way, com...

Worst

Charged too much for repair -- see comments below

excellent 11/22/2010

provided breakdown of issues with costs enabling me to make an informed decision. felt like they had my best interests at heart more
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Friendly & pleasant 11/14/2010

I trust Douglas Automotive to do a professional and honest job! more
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Check Engine Light was on 11/14/2010

We received a call with the estimate for the work to be done, it was less than that, and finished in a day. more
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Excellent 11/2/2010

As soon as I found a used car to purchase the first thing I wanted to do was have Douglas perform an evaluation. I trust the integrity and work that is done by the staff. My experience with the staff is friendly, responsive and honest. Thank you. more
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Cold Reception 10/28/2010

It used to be that interacting with the service representatives at Douglas Automotive (Barrington) was enjoyable. Now it can best be defined as indifferent, even cold. We have been customers of the shop for 7-8 years and yet we feel like strangers sometimes. more
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Car maintenance 10/27/2010

Once again I was pleased with the friendly staff at Douglas Automotive.Service was not as quick as usual and that was ONLY due to the power outage! I purchased the car club card once again which I was able to apply to my service. more
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Excellent service 10/15/2010

As promised, on time and no cost surprises. Washed the car too! more
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GREAT! 9/29/2010

VERY EFFICIENT & PROFESSIONAL more
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Tow in and repair 9/8/2010

As always I love the service I receive from Douglas of Barrington. Pat and team work very hard to keep my old vehicle alive, running and safe. I truly appreciate your time and efforts. I trust Douglas Automotive's staff and service and I share that with others looking for an trustworthy, fair automotive repair shop. Thank you. more
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Quick, Complete and Cost Effective 9/4/2010

I can always count on good advice for making difficult "old car" decisions about maintenance. more
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very professional 9/1/2010

Great customer service, willing to help in any way, very informative and flexible more
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Excellent 8/31/2010

I was very impressed with the professionalism, cleanliness of the office with plenty of space for people to work while they waited. I was impressed with how thorough the inspection was. more
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Wow 8/27/2010

My first visit to Douglas Automotive reinstilled my faith in the car repair business. I went to get a second opinion on some repairs that the Nissan dealer had recommended and what I found out is that I have been overpaying for service for years! Great work - my car feels like new again! more
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Great Service 8/12/2010

Once again, you provided service above and beyond the call of duty when our daughter was visiting and her car needed to be repaired in a short time to allow her to return home. Even when parts were hard to find, you made the arrangement to take care of the problems. more
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Fantastic. 8/8/2010

Like the family doctor you had as a kid, but for your car. more
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Helpful service at Douglas Automotive 8/7/2010

Overall, service was very good. This was an unexpected need and Douglas was very accommodating and responsive. My only frustration was with the equipment dealer who said that he had a needed part in stock on Wednesday. I left my car at Douglas through Friday, expecting the part to come in and be installed. On Friday I learned that the parts place really did not have the needed piece so Douglas could not install. Had I known that, I would have picked up my car Thursday afternoon rather than Friday. I ended up needing to rent a car for meetings scheduled for Thursday night and Friday....something I would not have had to do, had the parts place been honest regarding their inventory situation. more
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General maintenance 7/19/2010

2007 Fusion in for oil change but had a nail in a tire so decided to replace all 4 tires at 61,700 miles. Very much like the new Hankook H2 tires that Douglas put on. more
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528i Hissing Noise 7/8/2010

Explanation to Frank guided DA Tech to look over entire cooling system and engine running exam. Mysterious event not reproducable @ this time more
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wonderful! 5/22/2010

very professional and efficient service! more
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Service with integrity.

Owner Message

  • Experience the Douglas difference today! Family owned and operated, Douglas Automotive in Barrington has been serving the area for 20 years with the very best in total car care. We know that having your vehicle in the shop is a major inconvenience, so our goal is to get you back on the road the same day you bring it in for service. We offer free shuttle service to your home or work, and even have low-cost rentals if you need more immediate transportation should the repair work take longer.Bring your vehicle to us for:• Complete diagnostics• Oil changes and system flushes• Tire sales, balance and rotation• Steering, engine and transmission• Brakes and suspension• Air conditioning and electronicsDouglas Automotive guarantees all our work with a 24-month, 24,000-mile warranty on all parts and labor. Our ASE-certified technicians are highly trained in service for all makes and models of cars and trucks both foreign and domestic. We keep track of your new vehicle’s factory-recommended maintenance schedule, which lets us perform the work it needs without voiding your warranty.For convenience and comprehensive car care, call Douglas Automotive today.

Additional information
  • Hours: Sun Closed;Mon: 7:00 a.m.-6:00 p.m.;Tue: 7:00 a.m.-6:00 p.m.;Wed: 7:00 a.m.-6:00 p.m.;Thu: 7:00 a.m.-6:00 p.m.;Fri: 7:00 a.m.-6:00 p.m.;Sat Closed;
  • Payments: Cash, Visa, Master Card, American Express, Discover
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