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Doug Smith Autoplex

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523 W Main St
American Fork, UT 84003

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(801) 492-0100
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Reviews
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Best

The Salesman was very knowledgeable about the vehicles. Easy to work with and treated us fair. Would highly recommend going to Doug Smith for your next vehicle purchase.

Worst

All reviews seem positive

Great Truck buying Experience 2/18/2014

The Salesman was very knowledgeable about the vehicles. Easy to work with and treated us fair. Would highly recommend going to Doug Smith for your next vehicle purchase. more

Editorial review from Citysearch 1/17/2014

Eighteen months ago I leased a 2012 Kia Optima from Doug Smith Autoplex. I recently experienced my first problem with the service department. Their website says they pride themselves in providing a truly great customer experience so I contacted a manager. He was very apologetic and went beyond my expectations to make sure I walked away a satisfied customer, which I definitely am! Thank you! more

Average experience 9/15/2013

Attendant was very greasy when he got in vehicle. Left grease marks on the door panel,seat,steering wheel. They need to cover things or have someone clean pull the cars in and out. RESPONSE FROM Doug Smith Autoplex: Mike, thank you for your feedback. We have sent this feedback -on to our Service Manager. We will be in touch with you to follow up on your experience. If you would like to call and discuss this incident with our Service Manager, please call us at 801-492-0100. more

Very easy and nice! 7/29/2013

Both Greg and LaMyron made us feel very welcome and listened attentively to what we wanted in a car. They helped us find exactly what we needed and we had a great experience. more

Stress free 7/28/2013

Car buying should be simple, easy, and stress free. Here it is all that. more

The easiest and smoothest experience in buying a car. Not your normal painful experience. 7/27/2013

Ron and Brook provided excellent service above and beyond what I expected. This is my second vehicle purchase and I am sure there will be many more to come. more

Honest, kind, sincere. 7/26/2013

I have never been treated with such kindness, understanding, and respect for my situation as Greg Miller and Justin Johnson treated me this day. My opinion of the Doug Smith dealership is A+. I will sing their praises to everyone I know!! Their honesty and sincerity shine through. more

Great. 7/4/2013

We had a great experience. Justin listened to what we wanted, and did a great job meeting our needs while not pushing us to get something we didn't really want. more

Justin was awesome 7/1/2013

I had a great experience buying my 2009 Dodge Journey. Justin Johnson was awesome. I had an over all great experience and I love my new car. Thank you more

Awesome 6/25/2013

Chase is great. Time and again he delivers excellent service and a pleasant sales experience. more

No hassle, friendly, accommodating 6/24/2013

Klay Kemp is one of the best sales reps I have dealt with. Doug has satisfied me and my wife to the point that we will never buy a car elsewhere. We recommend them to everyone we know. more

Thank You!!!!!! 6/22/2013

I've known about Doug Smith Autoplex for a couple of years, but had not had the need to buy a new car. When my son's car died, we looked everywhere for a nice, reliable used car. After a couple of weeks of looking, I emailed Doug Smith Autoplex to see if they could keep an eye out for a reliable used car that was in good shape. A few days later, I received an email from Doug Smith Autoplex saying that they had a used Toyota Camry that we could come look at. The car was in great shape and the price was more than reasonable. From email receipt, to test drive, to financing, we spent a total of an hour and a half. We left the car to be detailed, (they contacted us as soon as it was ready for sale but wanted to make sure it was totally cleaned and checked out before we left the dealership with it) so we picked it up the next day. Its been three months since we purchased the car and its run great!! We took it to California and my son has taken it on a couple of trips to St. George without a problem. We are so glad that they called us and got us into this car. Thank you again Doug Smith Autoplex for everything!!! more

Editorial review from Citysearch 6/6/2013

Talk to their online dealer, Jeff Hardman. He made buying my first car a great experience. In and out of the dealership in less than 2 hours. more
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