I called Don & Walt in May due to my AC not working. I spoke with an office gal and she told me she would have the technician call me to setup a time he could work on it. I received no calls and when I got home I found the AC working. I assumed it had just decided to finally kick on. No, the Don & Walt technician came to my house, found a door that had accidentally been left unlocked, enter my house without authorization and performed work that I did not authorize! He did get the system working but I wanted him to find the leak in the system before just charging it with refrigerant. Needless to say it all leaked out. \r
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I received my first bill from Don & Walt a month later, this was the first contact I had from them since my initial call and the first time I even knew they had performed any work. I'm now on my 3 phone call to them waiting again for what I assume will be a "no call back". The office staff is obviously clueless and helpless cause every time I call they tells me that th
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