Dodge City CDJR of McKinney

Just fair warning, if you choose to do business with this dealership, make sure you get ANY promises in writing otherwise you'll have to deal with salesmen that have amnesia once you drive off the lot and managers who walk away from you saying they are with customers and avoid returning phone calls. I won't waste any more time trying to get these guys to honor the deal. Buyer beware! more

Will recommend to others. more

This has to have been one of the most pleasant transactions I have ever had the pleasure to accomplish! more

Excellent experience more

I was completely satisfied with the service Dodge City of McKinney provided me. I’ll definitely send friends and family members over to ya’ll. more

Thank you very much for your birthday wish and all that Dodge City of McKinney have done for me. I am still enjoying my Durango. Have had it since 2001 and am like the “little ‘ole lady” and have only 14,500 miles on it. It may be a while before I need another one. Seriously, I am and have enjoyed it. Thank you again for being a thoughtful team! more

I purchased a used vehicle from Donnie Mac and I have purchased many vehicles and dealt with several sales people over the years. Donnie was very professional, very kind, and not at all pushy. He was honest, and very forward with answers o our questions, and very understanding. I have walked away and vowed to never purchase a vehicle from a dealer because of their sales person. One example is Bonham Dodge/Chrysler. Its unfortunate one sales person can have that much of an impact; but they do. You should be very proud of Donnie Mac. It is because of him we purchased this vehicle, and it is because of him we will recommend family and friends to McKinney Dodge. I understand he left and recently came back to your dealership, I would suggest you do whatever it takes to keep him. I too am in sales, and understand the value of good sales person offers to their employer. You have a great sales person in Donnie. Keep him!!! more

I just wanted to let you know how wonderful your service department employees are, my 1999 Jeep Grand Cherokee was suppose to be towed to El Dorado Jeep to have the PCM replace. I was told by El Dorado Jeep’s Service department earlier in the week that my computer had gone bad. The cost was around $800.00 to replace it. For some strange reason, the tow truck operator mistakenly dropped it off at your dealership instead of the Jeep dealership. I received a phone call from Mike Anderson asking me what was wrong with my Jeep. I told him about the diagnosis of El Dorado Jeep and that I was told there in error. He kindly asked me to just leave it there ant hey would take a look at it for me instead of calling the towing company back. I agreed to do so. He said they would run their own diagnostic test and he would have his mechanic Wayne Autry to look at it. Later that day, I received a phone call from Mr. David Koegl. He asked me a few questions about my jeep and then proceeded to tell me that the computer had not gone bad at all. That it was the fuse that was shorted out. Needless to say I could not believe what I was hearing. I cannot express to you the excitement I was feeling. These three employees of yours had just saved me about $800.00 Mr. Autry replaced the fuse for me. My total bill was $89.88, no the much higher price El Dorado Jeep was going to charge me. They were also honest and to me. There needs to be more people like these gentlemen working for service departments. I especially cannot say enough good things about your mechanic Wane Autry. He is the one that caught this horrible mistake. My husband and I always bring our vehicles to your service department from now on out. We know we will be completely taken care of. When the times come from new vehicles, we will purchase ours and our children from your dealership. Thank you again for your wonderful service department employees! more

Everything went great I had no issues or complaints with anyone at the shop, but I would’ve liked it if it went a bit quicker but it’s understandable due to the high volume of people they had… it was a busy day for them… other than that it was great and I will definitely come back for other services to my vehicle! more

I am a recent customer who had the pleasure of doing business with your salesperson Alex Laja. Alex is a great asset to your organization. I feel he truly understands the meaning of customer service. Alex took the time to inform me of all of my options and I never once felt any pressure in making my vehicle purchase decision. In the future I will recommend McKinney Dodge to anyone seeking an honest and fair vehicle purchase. more

I’m blessed to have had the chance to meet wonderful people at Dodge City they really made it possible to finance me and not only that they taught me how to establish my credit… Thanks guys! I’ll definitely be back! more

I was very pleased with the visit and had no kind of issues with anyone… more

Everything went well at Dodge City and I had no issues or concerns from this fabulous dealership. Thank you Dodge City of McKinney! more