Doctor's Chiropractic & Rehab

My wife was sent here for PT. She liked the therapist, he was quite good, the rest was a total disaster. My wife was told that although this place was a non-participating provider, they would accept the amount designated by my company. She started therapy, paying our co-pay for each visit. The office staff said they would submit all the necessary documentation. They lied. They did not get the necessary approval from my insurer but neglected to tell my wife. She continued to be treated without us knowing that they had not sent my insurer the necessary documentation. Two years later their office sent me a bill for $1,387. When I found out what happened I appealed twice to my insurer but they denied it because DC & R did not submit documentation for my wife's treatments in a timely manner. In talking to ownership I thought they would understand that this was their fault and that we should not be responsible. They didn't see it that way. We will never go to DC&R again, they were incompetent, rude to my wife, and were not willing accept that the mistake was theirs! more

My wife was sent here for PT. She liked the therapist, he was quite good, the rest was a total disaster. My wife was told that although this place was a non-participating provider, they would accept the amount designated by my company. She started therapy, paying our co-pay for each visit. The office staff said they would submit all the necessary documentation. They lied. They did not get the necessary approval from my insurer but neglected to tell my wife. She continued to be treated without us knowing that they had not sent my insurer the necessary documentation. Two years later their office sent me a bill for $1,387. When I found out what happened I appealed twice to my insurer but they denied it because DC & R did not submit documentation for my wife's treatments in a timely manner. In talking to ownership I thought they would understand that this was their fault and that we should not be responsible. They didn't see it that way. We will never go to DC&R again, they were incompetent, rude to my wife, and were not willing accept that the mistake was theirs! more

I love this place. I was in a lot of pain when I called to schedule an appointment. From start to finish, the front desk was exceptionally helpful and friendly, even though they interact with a lot of patients. The chiropractors have all been very kind and patient, answering any questions I had. I think that it is incredible that a facility of this nature exists in Richmond, and I have told everyone about it. Definitely worth checking out! more

After years of headaches and strong medications prescribed by doctors, I opted to try something different. After coming to Advanced Wellness Centre my headaches went from 2 or 3 times per week to maybe once every few months. The docs and staff are extremely friendly and helpful and I would definitely recommend this place to anyone looking for an alternative to medications. They have everything in one convenient location ... chiropractic, massage, acupuncture, hypnotherapy & physical therapy! This place is awesome! I've done it all and I'm grateful to have a place like this in my neighborhood. more

Wow - I have had awesome experiences at this clinic on so many levels. Professional... check Caring... check Knowledgable... check This clinic is like none other that I am aware of in the Richmond area. My whole family goes to this clinic and between all of us we have tried Chiropractic, Physical Therapy, Hynotherapy, Massage and Acupuncture with very positive results. This is the way of the future - very advanced and forward thinking regarding healthcare. more

Wow - I have had awesome experiences at this clinic on so many levels. Professional... check Caring... check Knowledgable... check This clinic is like none other that I am aware of in the Richmond area. My whole family goes to this clinic and between all of us we have tried Chiropractic, Physical Therapy, Hynotherapy, Massage and Acupuncture with very positive results. This is the way of the future - very advanced and forward thinking regarding healthcare. more

Wow - I have had awesome experiences at this clinic on so many levels. Professional... check Caring... check Knowledgable... check This clinic is like none other that I am aware of in the Richmond area. My whole family goes to this clinic and between all of us we have tried Chiropractic, Physical Therapy, Hynotherapy, Massage and Acupuncture with very positive results. This is the way of the future - very advanced and forward thinking regarding healthcare. more

I would not go to AWC for any reason ever again. I only had one appointment there, but the experience was "hands down" the worst health care experience I have ever had. The place is shabby and run down, the receptionists are rude, the doctor was creepy and arrogant, and I couldn't get out of there fast enough. Furthermore they gouged me with inflated prices and mandatory "second opinions" on my xrays, which they refused to let me see because they were trying to force me into making a second appointment. Now, they are threatening to sue me over $100 that they say I owe them (this is after a co-pay and an insurance pay on my one and only visit!). Choose another chiropractor. Do not go to this one, trust me. more

I went in with some real back pain. The doctor was quick to decide what the issue was. I tried over and over to tell him that I had been having the back pain for a year before a surgery but upon seeing a recent scar he said without a doubt that was the cause. Really? I tried to tell him over and over that the pain had started a YEAR earlier. He wouldn't listen. \r \r NOT going back there. Good luck to you if you do.\r \r You have been warned. more

I went in with some real back pain. The doctor was quick to decide what the issue was. I tried over and over to tell him that I had been having the back pain for a year before a surgery but upon seeing a recent scar he said without a doubt that was the cause. Really? I tried to tell him over and over that the pain had started a YEAR earlier. He wouldn't listen. NOT going back there. Good luck to you if you do. You have been warned. more

I went in with some real back pain. The doctor was quick to decide what the issue was. I tried over and over to tell him that I had been having the back pain for a year before a surgery but upon seeing a recent scar he said without a doubt that was the cause. Really? I tried to tell him over and over that the pain had started a YEAR earlier. He wouldn't listen. more

I don't know whats up with this place but everyone working there seems on edge. The dr's have snapped at their assistants and front desk people on more than one occasion when i was there. Um...these people are HELPING you. Dont be jerks. Dr. Lowrey made a creepy, inappropriate innuendo to me although he obviously plays for ""the other team"" (im female). (It seems he has this pattern with some of my female and MALE friends too). I switched to Dr. Roodman but end up waiting for 15-30 minutes on many 5 min appointment visits. They seem to be competent in chiropractic but are socially awkward. I cant take it anymore. Im finding another chiropractor. Cons: bad energy more

I don't know whats up with this place but everyone working there seems on edge. The dr's have snapped at their assistants and front desk people on more than one occasion when i was there. Um...these people are HELPING you. Dont be jerks. Dr. Lowrey made a creepy, inappropriate innuendo to me although he obviously plays for "the other team" (im female). (It seems he has this pattern with some of my female and MALE friends too). I switched to Dr. Roodman but end up waiting for 15-30 minutes on many 5 min appointment visits. They seem to be competent in chiropractic but are socially awkward. I cant take it anymore. Im finding another chiropractor. Cons: bad energy more

I don't know whats up with this place but everyone working there seems on edge. The dr's have snapped at their assistants and front desk people on more than one occasion when i was there. Um...these people are HELPING you. Dont be jerks. Dr. Lowrey made a creepy, inappropriate innuendo to me although he obviously plays for ""the other team"" (im female). (It seems he has this pattern with some of my female and MALE friends too). I switched to Dr. Roodman but end up waiting for 15-30 minutes on many 5 min appointment visits. They seem to be competent in chiropractic but are socially awkward. I cant take it anymore. Im finding another chiropractor. Cons: bad energy more

I've seen a chiropractor, a physical therapist, and a massage therapist at Advanced Wellness, and all of them couldn't be friendlier or more effective. Andy Symula, PT, healed every ailment I've had, and he's a dedicated educator, always providing me with tips on nutrition, exercise, and general wellness. The front desk employees are always patient and courteous. All of the service here is excellent. more

Dr. Roodman is wonderful! He not only helped me but also helped my family and friednds. Pros: Friendly office staff, Great parking, Affordable Cons: Not open Saturdays more

Dr. Roodman is wonderful! He not only helped me but also helped my family and friednds. Pros: Friendly office staff, Great parking, Affordable Cons: Not open Saturdays more

Dr. Roodman is wonderful! He not only helped me but also helped my family and friednds. Pros: Friendly office staff, Great parking, Affordable Cons: Not open Saturdays more