We hired DocAir to mitigate radon in our house, because Diane was very easy to work with. However, when things went wrong, the experience was horrendous. The initial radon reading was at 4.1. After their mitigation, the radon level went UP to over 15. We spoke with several people at DocAir, from Jeff and Mike, the technicians, to Barry, the owner. Everyone proposed a different solution on mitigating the issue, with no consistency. Despite initially proposing a non-invasive solution of digging deeper to pull in more air from the soil, they backed out and refused to go with that proposal. Additionally, the work was very shoddy, leaving unsightly holes inside and outside of our home. Both Mike and Barry became very threatening towards the end of our conversations, making us feel like we are at a used car dealership. Don’t be fool by their initial interactions, they are complete nightmares to deal with after they have received your money.
more