I took my hairless rat for a followup on an emergency visit where she'd had a large-ish laceration glued up. I called ahead to get the base price so I'd know what I was paying pre-medicine, but they actually charged me $10 less than quoted because it was a "quick" checkup. Little differences like that make a big impression on me--they show attention to detail. Also, the doctor (who's name I unfortunately did not catch) was very friendly and gentle with Whitney, who is very squirmy. I'm planning to take my cat there soon as well!
UPDATE: After reviewing my rattie's discharge papers, I discovered that we had Dr. Heffelman. I thought he was perfectly pleasant, and moreover was helpful and the one behind the monetary reduction. Secondly, I've taken my cat there to find out she has kidney failure :( but they've been incredible in helping me find reasonable solutions that will keep her having a high quality of life without all of my money disappearing. Dr. Kender has been helping Harley (my cat) and she is also wonderful. These guys are willing to help you find the most affordable, palatable, and useful versions of the medicines they want your pets to take.
Pros: fast, friendly, affordable/CareCredit, staff, open 7 days
Cons: none after 4 visits
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