Discount Builders

this place is more for proffesional contractors rather than the do it your selfer but the only downside to that is they may not be as helpfull as you would like but they have just about anything you need for any project you have Pros: if you need it they should have it Cons: not the best service more

Nice store, but there's a very rude employee there named Tony. He actually told me not to touch anything because he knew my type,whatever that means. I spoke with the manager and he asked the guy to cool off. This guys a time bomb. I won't go back there again. more

Discount Builders is conveniently located and I like the fact that there are people there to help me if I have a question. They have a wide selection of building materials and their hours are far superior from local hardware stores near my neighborhood. \r \r If I go in the middle of the day, parking is a little bit congested, but this is the only place I've found to sell a $40 pedestal sink, which is an excellent deal for my rental units. more

Discount Builders is conveniently located and I like the fact that there are people there to help me if I have a question. They have a wide selection of building materials and their hours are far superior from local hardware stores near my neighborhood. more

I am a contractor (hence the spelling) and use many hardware store. I have found everyone at DBS, from the General Manager, who I know on a first name basis, to the stock clerks, to be very, very helpful. Most of the employees know their area, electrical, plumbing, paint, doors and windows, kitchens, very well and have given me nothing but good advice. They also know when to say ""I don't know, maybe ""X"" could help you"", or send me to a larger specialty contractor supply. I also manage a building and buy refrigerators from DBS. One of my refrigerators went bad and I called DBS to ask about repair. They had a replacement refrigerator on a truck and in front of my building within two hours. The sad part is I forgot we bought the refrigerator from Best Buy and sheepishly told them that. Besides some well deserved ribbing, there were no hard feelings. Now, when I tried to get Best Buy to make good on repairing the refrigerator I spent at least 6 hours on the phone being bounced back from department to department and then they said it was the manufacturers fault. Long story short, after 6 repair attempts and a lot of finger pointing the refrigerator still sits in my basement broken. We ended up buying one from DBS. This is an old established business and is run by people who care about the hardware trade. They have a large selection for most home repair needs and kick *ss on Home Depot or most other hardware stores for customer support and you can actually find someone to talk with who knows what they are talking about. Plus, once you get to know them, they are really great people. Pros: Customer service, Selection, Locally owned company, Good employees, Parking. Cons: Could give discounts on charge accounts, Phil's hair. more

I'm a DBS employee. I've got a few things to say about the ""Humanity"" post. Pros: Parking, but needs more. Dedicated employees, Benefits, Customer service, stock Cons: Parking can get crowded, staff may get stretched thin during rushes more

As a former employee, I highly recommend that you DO YOUR BUSINESS SOMEWHERE ELSE! The management does not care about thier employees, or the overall satisfaction of thier customers. All they care about is making a sale and not repeat business or keeping thier employees happy. I dedicated my entire work weeks to these people and worked 50-60 hour weeks every week for Discount Builder Supply to get abosolutely no thanks, in fact when I got sick is when they showed thier true colors. I was bed stricken sick and unable to come to work for two weeks. Using my last bit of energy to make it to a hospital where Drs immediately addmitted me into the hospital. After running tons of test in me they finally figured my health issues, there was several. Upon the Doctor's discoveries, they aslo found a Stomach Ulcer, which they said was due to the fact that I work so much and the levels of stress my job was causing me. So after I was discharged form the hospital I immediatley called me work to tell them what happened and telling them I wanted to come in and get my check and the doctors told me not to work for at least another 3 days. My mananger told me there was no need for me to come in anymore, I was being fired for being sick! I said WHAT! Here I am thinking I have done everything right, by calling into work everyday to tell them I wasnt coming in, going to the doctors office to get a dr. note and thinking my hard work for these people would have paid off. But no, they siad there was 3 days that I called and left a message whcih means no call no show to them, mind you they only told me this after they fired me, not before. So I asked so if Im bed stricken sick, and in so much pain that I cant keep calling and calling till someone picks up the phone and I leave a message thats a no call no show? I tried my best to get a hold of someone. They told me best is not good enough. I couldn't beleive the same reason I was sick was the same reason I was fired, THEM! Cons: They treat thier employees and customers very bad! more

MINUS STARS!! Pros: closer than home depot Cons: the manger is a nut more

Definitely good in a pinch, but frustrating at times. Some of their employees are entirely knowledgeable and polite. Others not so. Prices are all in all higher and selection is much smaller than big box. Service less than Cole (the non plus ultra of hardware and small building supply outlets). The actually do cut lumber. Pros: manageable selection with some good values. Cons: Some really bad advice. Associates don't all deal well with women. more

Some knowledgeable staff, but I have over the years received more wrong information from Discount builders than any of the large groups. They are smaller with a more limited inventory than the big box stores. Prices are high. Service is anything from terrific to cursory, and again, answers are not always correct. The old one on Bayshore was much more extensive. more

This is a great store with a wide selection, good prices and easy parking. Staff are knowledgable about the department they work in. They are very helpful and will give you tips on how to do the project you are working on. Avoid the morons and monstrosity of Home Depot. Shop local and find everything you need here instead! Pros: They will find just what you are looking for or tell you where to go if they don't have it. Cons: They won't cut any materials for you. more

Discount Builders is an excellent store, San Francisco's answer to Home Depot. Their regular prices are always reasonable, and sale items can be the best deal anywhere. It's the best I've found for big things like lumber, sinks, vanities, etc., and for large quantities of things like if you want a whole boxful of a particular kind of wood screw. They offer a quality selection of many items, including good quality, although sometimes the low end can seem to emphasize ""Discount"" rather than quality. The staff are always courteous and usually very knowledgeable, the lumber is great, and it's a pleasure to shop there. Pros: excellent staff, wide selection, low prices Cons: no website more

Our whole household uses Disccount builders. The staff is very helpful and down to earth. They manage to have what you need and if not will happily tell you where to get it or order it for you. They will actually call you when it comes in!!! Don't shop anywhere else and support this neighborhood gem. more

I like to go there more than home depot.I can get many things cheaper than I would get in home depot.this store carries lots of stuff and staff is very friendly and helping in nature.thay care for their costumers.they also tell to fix your stuff.they are very professionals .this place is little small and higly packed with stuff but the none can beat the price here. more