I have always found whomever comes out from Dipple Plumbing, Electrical, Heating & Air, to be respectful, neat, willing to show me what they have found and solve the problem. My husband and I are especially impressed with Pablo Santana, their plumber who came out recently. He was very willing to explain what he had discovered.
Pablo found that the problem existed because of an incorrect installation and he was very patient and very kind as far as making sure that before he provided the service, we understood and visually saw the problem. He gave an artistic rendering to validate all of those verbal explanations of the problem, which assured us of his recommendation. Based on that initial experience with him, I felt very confident in his abilities.
I had never seen such a hard worker in my life. Pablo was also very considerate. He put cloths down on the hardwood and on the carpet in an effort to not leave a mess. Those small acts are the kinds of things that a homemaker appreciate so much. I just think his thoughtfulness was outstanding.
As far as the work, we just think that if only it had been done this way to begin with, it would have been spectacular. He actually had to take down three walls in our bathroom and all was legitimate per his explanation, but it was all put together so exquisitely. I don't know how. I just love the result. He even went the extra mile and tightened some things for us. Before leaving, he let us know where he could be reached.
Pablo previously worked for us before in another, less major problem and delivered equally. But, we had not received such a production. We were very impressed with him this time. In addition to the work he did, he let us know things he saw as being a problem in the future, but he was not pushy about anything. In addition to being pleased with our past Dipple experiences, we are very pleased with Pablo.
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