Digital Duchess

I have used the Digital Duchess four times now, and one of those times involved a complicated problem with my Internet hook-up. In a word, she is remarkable. She is prompt and dependable, calm and good humored, and as competent as can be. She is very knowledgeable and a terrific trouble-shooter. more

I encountered the Digital Duchess team years ago and have used them ever since. I wouldn't dream of trying a new computer service. Hardware, software, they know it all. The duchesses have always had time for my smaller account and I've never felt like I was too small to be taken seriously by them. I cannot recommend the folks at Digital Duchess highly enough. They are tremendous. Pros: Knowledgable, reasonable rates, fast service Cons: None! more

Digital Duchess is your ultimate Computer Doctor. I had first used Digital Duchess in 2003 while working for a non-profit foundation in West Hollywood. Digital Duchess, headed by a computer geek-whiz Kerry Grimes, always provides fast, intelligent and least expensive solution available on the market while following uncompromising levels of providing technical expertise and attention to detail. Besides giving what every Angelino needs these days for their computer (fast and long-lasting trusted fix), Kerry will show up with the smile, make you feel great that you have no idea about the networks and the hard-drives and teach you few things while taking your über-geek to unprecedented levels of greatness! All in one-hour or less, while she is examining and fixing your machine. Did I mention that more than often she brings cookies? What else could one wish for? Pros: timely and accurate service, affordable, professional Cons: no drowbacks, Kerry is extremely professional and pleasant more

Digital Duchess has helped my company with our computer problems, issues, updates, protection needs, etc. for years. They have saved us so many headaches, time and money by solving issues we have had with computers or preventing them before they happen with protection softwares, etc. Kerry, the owner, is dependable, personable and extremely fair in her pricing. When we have had a major issue she or one of her representatives are at our office very quickly if needed. This company is a great source and one to put in your rolodex for all your computer needs. Pros: Timely, professional, gets the job done, pleasant more

Special prices currently being offered for on-site computer repairs, installation, networking and much more. Please visit us online or call our office to learn more more

sad to say i was very disappointed with kerry's services. she was late for the scheduled appointment and i had to miss an important meeting while awaiting her arrival. she had an endless number of excuses and was incredibly rude! i had to pay extra for help she had told me earlier would be included - and she left me with numerous other technical issues stemming from the main issue she was supposed to fix during her visit. very unprofessional! Pros: NONE. Cons: late, hidden charges, created additional problems. more

I had an excellent experience with this company!\r I had been having serious issues with my PC and Kerry arrived llike a gift from the heavens.\r She was in and out in an hour and came to my home no problem!\r My computer is fixed and I am one happy camper.\r Thanks Kerry!! You are more like a queen! more