I wish I could give a rating of much more than 5 stars!!!!! Fahmina, Ashley, and the gang were all fantastic from start to finish!!! I made 3 separate visits to Diamonds Chicago and each time, from the second I walked in to the second I left, they were very enthusiastic, extremely patient and helpful, and just an absolute joy to work with. What I thought would be a frustrating process of buying an engagement ring turned out to be a great time!! I really didnt know what I was doing before my first visit, but Fahmina (always with a positive attitude and a big smile on her face) walked me through everything step-by-step. She and Ashley spent several hours with me, showed me many different stones (they have an excellent selection!), and I never felt any pressure whatsoever. By the time I decided on one I felt like an expert! Fahmina and Ashleys professional and personal opinions made me feel great about my purchase. They genuinely seemed to care about me and were very excited for me as well. I had tried going to another place first but I didnt receive anything close to the warmth that was waiting for me at Diamonds Chicago. I was referred by a friend and I will definitely refer everyone I know. There is no reason to ever go anywhere else. You will not only get exceptional customer service and a wonderful buying experience, but you will also get a tremendous deal. The appraised value of the ring I bought far exceeded what I paid for it. They even gave me a granola bar when I got hungry! Thanks again and I look forward to seeing you soon for a potential (free) resizing and the wedding bands!!!
Pros: Everything
Cons: Nothing
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