Diamond Wireless

THESE GUYS ARE AWESOME!!! THEY SET MY DROID UP WITH ALL THE COOL APPS!!!! TOOK 2 HOURS OF THEIR TIME TO SHOW ME ALL THE TRICKS TO MY PHONE. PLUS THE STAFF IS EXCITING AND ENERGETIC. THE GUY AL ALWAYS MAKES ME LAUGH. ONLY BAD THING ABOUT THE KIOSK IS NO CHAIRS TO SIT BUT THEY HAVE A BENCH RIGHT INFRONT SO NO BIGGIE!! BEST DEALS IN TOWN + BEST SERVICE! CANT BEAT THAT! more

Omg!!! This place should be shut down by Verizon. I bought two phones from Al ""Bundy"" Aguilar (his names should have been my first red flag). One of the phones didn't even have a sim card in it and he told me to go the the Verizon store to get one. The other phone he setup for me with some weird gmail address that looked like it said F***king.gmail. The only way I could get rid of it was to do a complete factory reset since that was registered as the main gmail account. As for my account with Verizon he messed that up too. Verizon could not even fix it over the phone they have to submit a written request to get the account re-established. DON'T LET THIS FAST TALKING SCAMMER SUCK YOU IN. You will be sorry like Me. more

TERRIBLE CUSTOMER SERVICE Diamond Wireless is the WORST cell phone location I have ever patronized. UNETHICAL PRACTICES Their management is unethical and refuses to stand behind their products. My experience has been that they may or may not allow you to simply exchange merchandise that doesn't work. It all depends on which employee is working.... Pathetic!!!! BUY FROM VERIZON DIRECTLY AND RECEIVE BETTER SERVICE AND WARRANTIES DO NOT buy anything from this so called business. You will get better service, a better deal and MOST of all better protection and customer service by buying from Verizon directly. I went here because it was in the mall and easy to stop by instead of going to the Verizon store. I wish I would have taken a few extra minutes and driven to Verizon. I have never experienced the poor customer service that I experienced at this store with Verizon. I am shocked that Verizon even allows them to bear their name!!!! BUYER BEWARE If you have a problem with anything you purchase from them... Good luck! As I said do yourself a favor, just buy from Verizon directly!!! more