Diamond Furniture

Bad customer service, delivery people are unprofessional. Started yelling when asked to move furniture onto patio because they couldn't fit the couch through the door. The delivery people did not want to try to bring in the furniture, we did it ourselves in five minutes with no damage. They should look for another profession. Called manager at store, he did not care, he already had the sale. Would not recommend to my enemies. Stay away! Would have given negative stars if possible. more

HORRIBLE customer service!!! I first placed my furniture on layaway in their Cherry Hill location. The next thing I know, I received a phone call saying Cherry Hill, NJ store was closed and I had to go to Bensalem, Pa. When I finally made it to that store, they didn't even have the correct furniture on layaway. That was fixed without incident. I decided to pick up my furniture instead of having it delivered. They told me it would be in the store for pick-up on Wednesday. I came to pick up my furniture but guess what? It wasn't there. I was told that I had to go to Turnersville, NJ to pick up my furniture. What??? Mind you, I have to pay a toll each time I cross the bridge from NJ to PA. And I have no idea where Turnersville is. So, I decided to have it delivered. The date was scheduled and I was told how much the delivery fee was. The delivery had been confirmed on the phone twice. The night before, I was called and told there was no C.O.D. and I had to come into the store to pay before they will deliver my furniture. SERIOUSLY??? more