When I bought my bike at Destination HD, Ed Jr. gave me his card and told me to call him, day or night, if I had any kind of problem - he'd take care of me. I put Ed Jr. to the test last night - my wife and I were out cruising in the boonies and she got a flat tire on her Herritage Classic at 8:30 pm. Called roadside assistance for a tow - and Ed Jr. to see if it was OK to leave the bike at the shop for repairs the next day. Ed said to call him when we knew what time, no matter how late, the tow would arrive at Destination and he'd drive down and open the shop to put the bike inside so it wasn't left outside and vulnerable. He also offered to have the bike picked up if the tow company would store for the night. Fantastic customer service Ed Jr.! This is one example of many great experiences showing why Destination gets, and will contiue to get our business!
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