Design Windows & Doors Inc

I just had my whole house done, 8 windows & 2 patio doors, and was completely satisfied from start to finish. I have seen a drop temperature and the noise from the outside. I work with the general public and know that you cannot always satisfy everybody. There are always those types of people that want something for nothing more

Not a company I would recommend, I purchased 14windows to be installed, 2 out of the 14 were not the ones we had ordered when I informed the owner he said it wasn't his fault, and charged us extra to have the ones we originally ordered. Then to top it off the remaing windows were also not the ones I wanted. Apparently, I didn't specify between the 8 pane double hung and the 6 pane double hung windows. I had noooo idea what the heck the difference was. I just showed him what I wanted, by pointing it out to him. My neighbors directly across from me had the windows I wanted. So when I called to inform him that the windows were not what I had anticipated, he said he couldn't do anything about it and that if I wanted something else I would have to pay more. But he was sooo generous as to offer a small discount on top of what I had already paid. He was not cooperative at all, had no empathy, and flat out didn't care. Extremely unprofessional!! So I receive a letter in the mail, asking if I would write a review, and in return I would receive a $10 dollar gift card, after this review I don't think I will be getting my 10 bucks, and that's ok!!!! more

We had most of our windows replaced and have liked them for the most part. The problem with Design Windows and Doors is mostly their ""wait time"". Don't ever expect anything to happen ""soon"". In the end, the job was satisfactory but nothing to write home about. The gals in the office are great with customer service but not really happy with Joe. After spending so much money you would think he would at least remember who we were within a few days but he had no clue. When we had some problems with ""hidden screens"" it took MONTHS to resolve since they get their shipments from Canada and they are few and far between..then imagine our surprise when the wrong size came. If we only had to deal with Kristi and Robin..things would be great..but to have to deal with Joe and the waiting..just not fun. more

Great Windows, we just had our Windows installed and more

Robin was the ultimate professional! She was great with follow through! Your installers were clean, courteous, and very mindful of our home and belongings. I have and will continue to recommend your company. more

Design Windows & Doors did such a beautiful on my windows and front door. They did everythingin such a professional manner from start to finish. more

This company is family-run, not well organized, not professional and not easy to work with. Owner and installers both difficult and unprofessional. Nice windows, bad installation and customer service experience. STAY AWAY UNLESS YOU WANT HEADACHES AND HEARTACHES. Pros: Nice windows Cons: Terrible customer service and installation more