Desert Toyota of Tucson

Always a positive experience. I love having Kevin Jones as my service adviser. Very knowledgeable and polite young man! more

Kyle has been our service rep at Desert Toyota for nearly five years. He is the MAIN reason we continue to patronize Desert Toyota. He is Professional, knowledgable, honest, courteous, and delivers on his promises. more

I have always had consistently exceptional service and follow-up from Terry Normoyle for the 6 years I have owned my Prius and serviced it at Desert Toyota. He has always been the reason I come to the company for servicing. more

facilities are exceptional.....beautiful experience! ...great coffee...great team...everyone treated me wonderfully more

They worked well with me in obtaining the costco discount and also offered me a fair trade in value for my old car.My salesman, Joe was patient, knowledgeable and friendly. I felt that he allowed me to take my time to make the correct decision for myself and my families needs. Over all i had a great experiance with Joe as a salesperson. more

I just recently bought a used car from Desert Toyota, come to find out the car needed some major repairs. They let me drive off the lot with a check engine light on. And when I asked what the problem was they basically said they don't know and don't want to fix it. I kept getting lied to and got the run around. I won't be doing business with these guys again. more

I bought a new prius at Desert Toyota, I was greeted promply and the staff was wonderful. The new store is terrific. I got the car that I wanted and the process was simple I wish I had bought my camry there the first time. I have told my friends about my experience and highly recomend them to people who are looking for new toyotas. more

Thank You Desert Toyota! I guess we really must thank Precision Toyota. The salesmen were both very pleasant, but their sales manager was very rude...he told us that if we were going to pit his salesman against each other he would prefer we just go somewhere else (his accusation was completely false) but we took his advice and went to Desert Toyota where we bought not one but two new vehicles the following week. A 2008 Toyota Tundra and an 08 Toyota Scion. The prices at Desert Toyota were unbeatable and they were willing to negotiate the price and our trade-ins. Combined we still spent over $50,000 and we are extremely pleased that the money went to Desert and not Precision. We have told anyone and everyone that we know and who comes through our business to never deal with Precision Toyota when they can go to Desert. The one thing I do want to say is that I have bought a vehicle from David at Precision Scion, who was an absolute dream to work with and I would have purchased from him again if Precision Toyota was not so rude to us. I did take my old scion to the maintenance department at Precision and was not real impressed there. Four hours for an oil change seemed extreme, but the free shuttle to the mall was nice. They never did fix the problem with my window..... For a brief explanantion... Went to Precision and talked to Brett about the Tundra. He was pleasant, but we wanted to think on the truck and the price. We went to the mall and a young man working at a kiosk noticed the Tundra book in our hand. He said his dad works in fleet at Precision and we should talk to him for a deal. Not realizing this would be a problem, we of course called Jaff for the great deal. He gave us a better price, but it was followed by a phone call from a salesmanager who was rude to the extreme feeling that we were pitting two of his guys against each other. First, it is our right to deal with whomever we want to. We could have gone to the lot the following day and dealt with a different salesman..that is our right! more

I've always been told, ""never take your car to a dealer for service unless you want to get ripped off..."" After dealing with Kyle Brooks for nearly 4 years, that myth has been dispelled. Kyle is the definition of ""customer service"" and integrity. Kyle and his techs have always diagnosed my problems down to something that costed me little or nothing. Many mechanics have billed me for parts that don't need replacing or bogus repairs when they can't find the problem. Kyle is very honest and works very hard to accommodate your needs. more

Very pleasant and punctual. more

"Good Service...he is on top of what should be done best for my car. Above all the safety of the owner. Some of my friends are looking for a good shop or dealership that can handle the issue of car maintenance and repairs. I would strongly refer them to Desert Toyota. " more

I liked the most about Desert Toyota is the sales manager. Salesman and finance Manager that I worked with went above and beyond my buying experience. more

Very professional staff that made my buying experience at this dealership to be outstanding. more

Overal purchase experience was excellent more

The finance person that I met with did an amazing job of making sure I understood every aspect of my purchase. more

Product presentation was second to none. The salesman did an excellent job presenting multiple vehicles to me and remained professional throughout my experience. The only reason I bought a loaded Tacoma is because he knew the benefits of the truck having them more

Very reasonable and flexible more

Straight talkers. No BS. Everything we discussed over the phone was spot on. they didn't try to up sell me on stuff I didn't want because they could tell I was a no fluff type of guy. I really enjoyed my experience with them. I have bought several new cars in the past but this was the best experience I have had. more

I love the dealership and plan to purchase future toyotas from them. I will use a closer dealer to service or do it myself. more

It was raining and I told Mike the detailers don't need to wash my new van but he insisted. Laer my salesman offered a free detail at a later date due to the rain during pick up of my new van. Nice touch. more