I ordred a product from them over a month ago, paid for shipping, and the rude Dermstore person over the phone just told me they are trying a new shipping system out and that I should go to the Post office in my area and inquire about my order. They managed to charge my credit card fine, they just never delivered. I am having a credit refunded to my account through my bank who will later dispute it with the company. I would strongly suggest trying one of the many other companies out there. These guys are uprofessional, rude, thieves.
Cons: They are so rude and have the longest wait ever!
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