I like supporting local businesses when I can, and woman-owned businesses, and Denver Bookbinding has been around a good long time serving a particular market for binding yearbooks, theses, etc. The owner is personable - I took a workshop with her. But it is hard to want to shop there when the staff sounds as if my phone call is an interruption in something more important they're doing, or as if customers are an inconvenience. Once, I got someone very pleasant on the phone (the owner?), but only once. Heck, if my inquires about sizes and prices (which went up since the last time I called) of an item I wished to purchase are treated as a bother, I'll go somewhere else where my business is more welcome and I am treated with at least respect.
Pros: Select Bookbinding Supplies, Binding Service
Cons: Grouchy/Resentful Staff
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