Dental Profile

Poor service and incorrect billing is an understatement!! Had a root canal done. They charged a 75% down and was supposed to bill me for rest. I NEVER received a bill, and they sent me to collections to a dubious and harrassing collection agent. I went to the office to clarify and they had an incorrect address to bill, so I never got an invoice. I corrected and offered to pay balance, but they refused saying collection agent must be paid. Agent demanded $5000.00 and threatened arrest, job loss etc if no pay. Another dentist took xrays at later date and says root canal wasn' t even done, merely a filling! STAY AWAY FROM THIS DENTIST!!! more

Overall the Doctors are nice and the actual dental service was adequate, however, the administrative people are absolutely some of the most poor I've ever dealt with. My first appointment was cancelled 2 days prior to the date I had originally scheduled 2 months in advance. I was then told I had to reschedule again, later was told I didn't need to reschedule and could stick with my first appointment. The day of my appointment I was told I actually had 2 appointments. When I first arrived I was handed a form that was overly redundant and when I inquired about things I was talked down to by the receptionist (either a high school student or recent HS grad). Furthermore, I saw her treat the other future patients the same way, with a special distaste for Spanish speakers, whom she told she couldn't help and needed to come back on another day so someone could translate. After sitting down with the dental assistant I was told that I couldn't get the procedure I came in for, then was told because I am not public aid that I actually could get the procedure. I was told something was covered with my insurance, and then asked again to have it confirmed. After work was done I was told that it wasn't actually covered and I owed $75 dollars instead of $5. There was no one able to speak to me about it until the next day. When I did call back I was told that she would speak to the doctor and that I spoke to the wrong person and that is why I was given the wrong answer. I was then sent a full bill, with no further contact. more

I went here to get a root canal once. My incentive for going here so far was that as a student and with no dental insurance, this place was a real money saver for me. They offer lower cost dental services for everybody. However, it can be really hard to get an appointment here; you usually have to schedule a month in advance, sometimes even more if they are really busy. But it can be a real money saver. The dentists are really professional and very nice here. They do a good job and take care of their patients. more