AVOID! I went to pick up one of our cars Monday after we hydroplaned off 485 in Huntersville Sunday night in all of the water. They quoted us $125. Got there and they wanted $225. So...we had to discuss the descrepancy. Seems the towtruck operator claimed the car was 100 feet from the road. It was 10 feet from the road. He also said it was in a creek. All of Charlotte was a creek on Sunday night, Dude. Anyway, after we got the bill straightened out, their credit card machine would not work. So, I asked them if they would take a check. They pointed to the sign on the wall and said, ""No checks"". I pointed to the other sign on the wall and said, ""Yes, but it says you take credit cards, and clearly you can't."" So...off to the ATM I went. 20 minutes later, back with the cash. I walked in and the man said, ""The credit card machine works now. It was broke."" I said, ""I just got back with cash, you are taking cash."" THEN they said I had to wait for someone to escort me to the lot. I said ""Why?"" Every question you ask is answered with ""Raleigh makes us do it that way."" Really? Does Raleigh know y'all are a bunch of thieves? After about another 10 minutes I finally whined enough for them to walk me out there instead of waiting for the dumb, little golf cart. The car was only about 50 yards away. The thieving lady that tried to charge me $225 asked me what else she could do to help me. I told her to open the gate because I was getting my car out of there if I had to push it out myself. NEVER AGAIN!!
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