Dekalb Tire Co.

I was on my way to work when I noticed my low tire pressure light was on. I pulled into Dekalb Tire off Northlake Pkwy. and the manager was at the counter. He saw me and came out to find out what was going on. I explained the situation to him and he checked my tire pressure for me. This may sound simple but Dekalb Tires doesn 't open until 7am and I pulled in at 6:15am. That was so impressive to me, Dekalb Tire will now get my business. more

I can only say that Dekalb Tire in Tucker deserves a good voice due to their fast and friendly service. Everytime I have a need they are always there to help me any way that they can. David is always pleasant and willing to help me. The mechanics there have always done a good job. I am pleased to say Dekalb Tire does my business and i tell all my friends. more

I just wanted to say thanks to Dekalb Tire for all they have done for my families vehicles over the years. We have always been treated well every time we go there. Even when something has gone wrong Dekalb Tire has always made it right. Lets face it, no one is perfect but it is how it is handled. I would recomend Dekalb Tire to anyone who is looking for a shop who no matter what always stands by everything they do. My hats off to Dekalb Tire. My family and myself really appreciates your hard work in the Tucker community. more

My wife and I pulled into Dekalb Tire in Tucker and the parking lot was full. I told my wife we better come back, she said no we need tires. We went in and was greeted in a timely manner. Great Showroom. David helped us in choosing the right tires for our Accord and mentioned that he would check the alignment for free. Great. We went upstairs into a nice waiting area, two rooms to be exact. Then we decided to go to Target across the street and they had a Starbucks, good for me. Even though Dekalb tire was busy they put 4 new tires on my car and got the alignment done all within an hour and a half. We really appreciate the efficient service guys. I highly recomend Dekalb Tire in Tucker more

My 18 year old daughter went to Dekalb Tire for an oil change. This was her first time going to an automotive center by herself. When she got home she told me about how great the people and service was. She said the gentleman at the front counter was very kind and helpful when checking her in. The atmosphere was very nice. They had birds and fish inside as well as a bird feeder right outside the showroom window. My daughter loves wildlife so she appreciated the fact that Dekalb Tire took care of them. They explained everything clearly to her what her care needed. Overall a great first experience for my daughter. Thank you Dekalb Tire in Tucker, you're very kind people. more

Dekalb Tire put tires on my RX330 and did an alignment. They explained how important an alignment was to preserving my tire wear. No one ever really stressed that to me before, exspecially not the dealer where I once took my car. Not only that Dekalb Tire rotates and balances their tires complimentary for the life of the tires. What a great service. Then not even 2 weeks after I got the tires my wife hit a curb. I was worried about the alignment so I called David the manager and even though this was clearly our fault, David aligned our car again with no charge. Now that is a company that takes care of their customers. Dekalb Tire in Tucker is #1! more

After having some issues with my normal mechanic someone at my job said to try Dekalb Tire. I thought they just sold tires, I was wrong. I had issues with my front end on my Mercedes. I always though I had to go to a Mercedes shop, I was wrong. Dekalb Tire checked my car for free, gave me a quote, and even took me out and showed me the problem. I price compared to my normal mechanic, called a few other shops and Dekalb Tire was less than them all. Needless to say Dekalb tire in Tucker got my business. The manager there really runs a great establishment, I was impressed. His service guy and mechanics were willing to show me my issue and they were honest and HONESTY means everything to me and my family. I look forward to doing business with Dekalb Tire me, my wife, and 2 daughters. They've got our business. Thanks guys\r \r more

After price comparing with several tire dealers I went into Dekalb Tire. First impressions mean alot to me and I was certainly impressed. A very refreshing atmosphere, not your average tire shop. Their prices were great, the staff was a pleasure to deal with, and they were very knowledgeable. David was very helpful and thorough in helping me make a decision on tires. Come to find out they caught an issue with my brakes as they were doing my tires that the dealer did not catch 2 days before. Now I have a new tire shop and mechanics. I highly recomend Dekalb Tire to anyone looking for a fresh start with their vehicle. Great job Dekalb Tire, Thank You.\r \r \r more

I was comparing prices on tires. I called 4 different dealers and then Dekalb Tire. Wow..the person who answered the phone was vibrant to say the least. I thought to myself, now this person is full of life. As it turns out it was the manager I spoke with. He quoted me a price that came in third but only by $30 so I chose Dekalb Tire just by the phone call I made. I have found a new tire shop and not only that, this place does everything. What a positive experience I had there..fast, friendly and so neat. My kids loved their birds. Thumbs up to Dekalb Tire...very family oriented. Thank you for such a comfortable experience. more

I stumbled across Dekalb Tire by accident as I was traveling through town. My car began to run hot and I just pulled into the first shop. How fortunate I was. This place had birds, candles, and the cleanest restroom I had ever been in. I was greeted by the manager who was a very positive person. I believe his name was David. He was full of energy and ready to help me out. The place was so clean, I knew I was at a place that took pride in their work. Great Prices, Great People, Great Service. What more could you ask for. Top notch more

I went into dekalb tire with a check engine light on and my car running rough. The manager there, David, was very helpful by explaining to me the procedures of diagnosing my vehicle. In a very timely fashion the service manager came to me with the diagnosis of my problem. I had previously went to the dealer and they quoted me over $600 to repair my car. Dekalb tire was able to do the repairs for half of what the dealer wanted. Now after Dekalb tire did my repairs my car is running wonderfully. Not to mention the enviroment there with their birds and how compassionate they are with animals truly made me feel great. I would recomend Dekalb tire in Tucker to anyone who is looking for honesty, reliability, and someone who truly cares about their customers. \r more

I went to Dekalb Tire to get new break pads thinking I just needed break pads. When they looked at my car they told me it would be $435 for new break pads, rotors and an adjustment to the rear break pads. Which was the real problem causing me to need new rotors in the front. I asked him if I could look and he tried to explain to me what was wrong with my rotors which looked fine. I was freaking out b/c I didn't have that kind of money to spend I told them I would come back after I had more money. So I found another mechanic that told me I only needed new break pads and I was out in under $150. more

I took my truck there because a light on my dashboard came on that indicated there was something wrong with my brakes. They told me I needed a new master cylinder and brake booster among many other things. They told me it was going to be over 1,700 dollars (800 of which were for labor). I took my truck to a different place, and they told me I didn't need any of that. They charged me a little over 300 dollars for the work that was needed. DON'T GO TO DEKALB TIRE! more

I have tried to use Dekalb tire in Tucker many times over the last 4 years... I have finally decided not to go back there... I have had many bad experiences there. They have always made things right but who wants to make two trips every time for an oil change and tire rotation. I had two hub caps broken while being forced of with a screwdriver or tool of some sort. They wouldn't replace them until they talked to the tech and verified that I was telling the truth. I have had lost lug nuts replaced with lugnuts that didn't match the others and were twice as long. Most recently I was told by them that I need a new oil pan and that my oil plug was cross threaded. Amazingly enough - they are the ones who changed my oil the last time.. I'm through with them. more

I went in for a set of tires they had to get sent i to the store. The first time they had sold 2 of them pushing my tires back 1 week. They were working on my car for 1.5 hours then came to tell me I needed front brakes. It took them another 1.5 hours to do the front brakes. STAY AWAY UNLESS YOU HAVE A DAY TO WASTE Pros: POLITE Cons: 3 HOURS FOR 4 TIRES AND FRONT BRAKES more

These mechanics know nothing about cars. They were going to charge me $1073 for a part my car did not need. All it needed was an oil change and the serpentine belt changed. I came out of another repair shop for $150. Do not trust a tire shop to actually work on your car. Cons: Service more

On March 17, 2007, I bought 4 new private brand (Warrior) tires from DeKalb Tire. These tires are made by Michelin. I discussed a road hazard warranty with the man behind the counter and indicated that I wanted to make sure that I had this warranty. \r \r Fast forward less than 6 months...\r \r A tire went flat while I was driving down I-85 on a Friday evening. A good samaritan stopped to help me change the tire. The next morning, I got up very early to get to DeKalb Tire to get the flat repaired. They informed me that it was non-repairable. They further informed me that they didn't have my tires instock, nor did any of their other locations. One final thing: a road hazard warranty was not on my purchase receipt as a separate line item, so I did not get the warranty that I asked for when I bought the tires. I was going to have to BUY a new tire. The guy said that they had a truck coming in on Monday, and they could call to let me know if the tire I needed came in. Yeah, he really thought I was dumb enough to spend more money there! I said no thanks, I will go somewhere else, and I drove straight over to Kaufman Tire. I cannot imagine ever going back to DeKalb Tire again. I think they thought I was just a woman and had just hatched yesterday. Sorry, but they tried to mess with the wrong person. Pros: polite Cons: careless or fraudulent behaviour, I'm not sure which more