Degen's Lawn & Garden, Inc.

I took my Toro timecutter in for a warranty repair. Wes in service helped me when I dropped it off. The drive of my mower was replaced at no charge to me. I also mentioned when I left my machine that if they could get it back to me before Thanksgiving, I had family coming in from out of town and wanted the yard to look good. Wes went out of his way to make this happen. I am very happy with this company. My mower was fixed at no charge to me and they went the extra mile to help me. They have earned a new customer. more

This company takes advantage of their customers, by pushing their rights to the boarderline. They are retaining my new mower just to be nasty, spiteful, and malicious. They received payment approval, wire verification from the Bolens warranty department and refuse to release my mower until he receive actual payment. I would not advise you to bring your equipment here for repair if you have a warranty. I also did a background check and according the BBB this company has 6 previous complaints. Two of the complaints was dealing with billing / payment. One of the complaints was as recent as 10/2011. This is the most horrible unpleasant experience I have ever been through. This company held my mower for 17 days until they received the check in hand from the warranty department. According to Bolen representative, this is not normal procedure. Also, they did not escort me off their property. I left on my own and I called the Miramar Police. Check the records. They provide selective services. more

Remember a time when a store clerk greeted you at the front door? Well, get ready for personalized, unhurried and honest business practices. ?The family at Degan?s should be a litmus test for how businesses today can still be competitive while treating their customers like the valuable asset that they really are. This is the experience I find at Degan's Turf & Garden each and every time I enter their front door. I have been a customer for over ten years and their personalized service is above and beyond anything you could find at large chain stores. For starters, I get a ""Hi Ronn!"" when they see me arrive - and it is not often that I go there. Over the years, I have purchased a mower, a whole line of lawn maintenance equipment and various fertilizers. They have serviced and kept everything in perfect running condition. I would NEVER consider going anywhere else! They are a very bright spot in a world where customer service is often considered a thing of the past. They are most competitive and truly are the nicest people to deal with. Now, if they would just come to my home and maintain my landscaping.... Ronn R. Glanz, Hollywood, FL more

Quick service, friendly and quality mowers. more

These guys know their stuff! Very helpful, friendly, great know how and can explain in a way you get it! Tells you how it is about different brands and why one is better than the other. Pros: Most experience more

I had a great experience! The staff was knowledgeable and friendly. My lawn mower was ready in just a few days and was running better than it ever had before. As a woman I appreciated their honesty and the time they took to explain to me what was really wrong with my machine. I was recommended to Degen?s by a neighbor and I am glad I took the advice. They are a family run business and it shows. The attention I got surpassed any sales rep. at Lowe?s or Home Depot. Pros: Service, honesty, product knowledge more