We received a hot tub through Make a Wish for my daughter who has multiple disabilities. Decatur Pool and Spa was the closest dealer for Marquis Spa. The day it was delivered was not the happy day it should have been. They gave us no notice except to call that morning and say they were coming. My husband had to rush home from work to get the water to fill it and help hook it up. One of the delivery men was Steve and the other was Terry. Steve was very rude and abrasive. He was complaining about everything that he had to do. He acted like they shouldn't have to do anything but drop off the spa and leave. The owner of Decatur Pool and Spa was constantly on the phone to them asking what was taking so long. We were very clear about where the spa would go and that it was to go on a deck. No one told us what to expect despite my calling several times to ask what they did and what we were responsible for. \r
The delivery men discovered that the wiring that had been done for the spa to plug in
more