New patient @ clinic...Physician was very good, but follow-up was a nightmare! Chart was lost and making a stat appointment was more than frustrating, it was down-right life-threatening as the gestapo on the phone was abrupt, medically inept, failed to deliver message to RN, and was deaf to the emergent nature of this followup. Message left for us by RN on Monday was to make apt ASAP. Apppointment given was for Friday. Do you think this is timely? I've been working for a solo practitioner for 20 years, and if my doctor says to get a patient in as soon as possible, believe you me we see them within 24 hours! Is Sadler legally culpable if the patient is harmed by this delay? Hmmm? Hope we don't have to find out.
Pros: Physician was adept and thorough.
Cons: Chart misplaced, appointment scheduling very, very poor
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