This is a review about my paralegal, Rory. \r
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My case began in December 2010 and has continued throughout the duration of my 3 car accidents. It's been a very difficult time for me. \r
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The Davis Law Group was recommended to me and had high praise. However, for about a year an a half of being their client, I hardly had any contact with the attorneys, my paralegal, or anyone at the firm. There were supposed personnel issues, I was assigned another attorney, and a general lack of communication between the Group and me. It has been very disheartening and I feel like I've fallen through the cracks and that my case hasn't mattered to anyone.\r
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In came Rory Haller. Poor girl had no idea what she got stuck with when she inherited my menagerie of car accidents, injuries, and insurance companies. Despite the mess that was made of my case (I assume from the personnel changes and severe complexities of my case), she has done her best to communicate with me every few weeks via email (she knows this is my preferred method of communication). She checks to see how I'm feeling, every so often, which is nice. She explained the process of closing my case and has always been available and responsive when I needed her. I had a very bad taste in my mouth with the DLG because of my feelings of ""falling through the cracks"", but she made me feel like my case was important. \r
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Though I'm not sure what my case will hold, I am happy that Rory helped make me feel important. I do recommend, to the DLG, that they try and communicate the status of cases to their clients regularly. It's terrible to feel in limbo, as well as struggling with injuries and the long term effects caused by their accidents.\r
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Thank you, Rory. I appreciate your concern and willingness to help a tired, injured, and broken girl when the stakes are stacked against her.
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