David Hobbs Honda

Being a single mother, I find purchasing a new car to be a challenge. I am not a "car person", but I usually know what I want. After doing quite a bit of research online, I chose to visit David Hobbs Honda. I was impressed how I was treated and how their family values were evident in their daily business. The price I paid for my 2011 Accord was right in my budget and I was able to get a trim level above my last car. I look forward to the winter time with my heated seats! more

I just moved to Milwaukee this summer and had to find a new service department for my 2000 Accord. I chose David Hobbs at first because it was the closest to my job but now I wouldn't go anywhere else. I've dealt with a man Dustin/Justin? two times and he was extremely friendly...even had a shuttle bring me downtown to work and back while my car was being repaired. The repairs were explained to me in detail and ended up being less than I anticipated. Great customer service and work on my vehicle! Thx. Jamie more

David Hobbs 6100 N Green Bay Ave Milwaukee, WI 53209 414-352-6100 I needed some warranty work done for a problem with my dashboard instrument panel and had to take it to the dealer. I went with Hobbs since the car was purchased there. It was horrible. I won't go into every detail - but I do want to bring up a very interesting point. After they fixed my dash (which took over 3 weeks of them goofing around) their service guy told me that they noticed my front ball joints were very very loose. And I definitely needed to get this fixed before winter. I mentioned that I didn't even know what ball joints were. They asked if the car was driving funny, something wrong with the suspension. I said no - everything was fine. They INSISTED that I have this repaired and they could get the parts ASAP. I didn't feel good about it and took it to Maynards on Loomis - people that I TOTALLY trust. Today, Kent at Maynards said that NOTHING is wrong with my ball joints. NOTHING! Front or back. It appears that David SNOBS was pulling a fast one on me! What a horrible place to go! Don't get ripped off - don't go here! ZERO STARS!!!!!!!!!!!!! more

David Hobbs Honda 6100 N Green Bay Ave Glendale WI 53209 414-352-6100 This review is specifically about their service department. I noticed a problem with my odometer display and took it into my FAVORITE repair place, Maynards. http://www.judysbook.com/cities/milwaukee-wi/Moving-Vans/16795979/p1/Bill_Maynard_s_Auto_Service_Inc.htm They diagnosed the problem and told me that it was covered under my extended warranty but I would need to take it back to David Hobbs to be covered. In a nutshell, I WAS told that it could be fixed in one day - no need for a car rental/replacement. No problems. I got THE phone call later in the afternoon saying that they were not able to find anything wrong. I had to EXPLAIN IT AGAIN and told them to call Maynards for a better explanation. Got another call to pick it up. It's ready. Got there and nothing was done. They had to order a part which would be in within a few days. They'd call me back soon. That was about three weeks ago. Can their customer service get any worse??????????? Did they forget about me because it's warranty work? No cash outta my pocket? Or are they just that bad? We'll see . . . . . . more

I was a thoroughly embedded Honda and David Hobbs customer until the service department dented my car. I bought a used Civic from them. I was happy with the car and pleasantly surprised with the experience. I took the civic there for its periodic maintenance and for some bodywork when someone backed into me in a parking lot. I was impressed with how courteous, helpful and efficient their service department was. I planned on buy all my cars from David Hobbs. Until, and this is a big until, the service department returned my car with a dent in the door. That’s when I saw the other face of David Hobbs. The service manager said I needed to talk to my service representative. The service representative said I needed to talk to the service manger. Who ever I needed to talk to was conveniently never there, and neither would return my phone calls. After a week of this they sent me to the dealership director. I don’t have enough expletives to describe my experience with this person. He was very condescending and engaged me in a circular argument that went on for an hour. He offered to fix my door at cost. It would look better, but not it’s original appearance. Swell! I was happy to leave and never come back, which is what I think they wanted. I believe that they track how much they make off each customer and can quickly make decisions about the value of each customers business. They chose to lose mine. Can anyone recommend a good Toyota dealer? more