Dave's Heating & Air

I built a 2350sf house in 2010-2011 and acted as the general contractor on the project. Dave’s was recommended to me by my electrician because he had just hired Dave’s to do his own A/C. Of all the bids I received Dave’s was the lowest. Our home was built following many of the Green Building Codes in the City of Austin’s guide and efficiency was of utmost importance to us. I ended up working with Mark most of the time and he was very knowledgeable despite how young he looked. For instance, he knew what size system we would need just by walking through our framed-out house. BUT, I insisted that he do a Manual J (ultimately the City of Austin required it anyway) to pin down the exact size needed for our home and he was right on the money after all. That was impressive. I went with a Carrier Infinity Series 3.5 ton, rated at 18 SEER – the highest energy efficiency I could afford. It has three zones and all can be independently controlled. Our city inspection process was complicated because the City had just changed its requirements for HVAC installers and we had to jump through many more hoops than Dave was prepared for, but his company did everything required and did it quickly. At the last minute we found out we needed a separate Energy test to be done to determine if the proper air flow reached each and every room. After a few tweaks to sealing the ductwork, which Dave’s did without a complaint, we passed our inspection on time. But the true test has now come and gone: the hottest Texas summer on record. Not only has our system performed exceptionally well (and is very quiet) but our highest electric bill for the summer was $111. That speaks for itself. Dave’s A/C and their entire team and office staff were the best – Mark, Wendy, and Dave himself worked very hard to get our system installed quickly and professionally. They were patient with me as I learned about the process and they did everything required to get our HVAC passed by the City. They were incredible. I would recommend Dave’s to anyone installing a system – they know what they are doing and are priced competitively. We are very happy with our HVAC! more

i took off work 2 times and they did not show up for my appointment. the guy that came out wired a new thermostat backwards and when i got home at the end of the day it was 108 degrees in my house, my heater had ran all day in the middle of july, what did that ruin i won't find out about for days or months to come. owner came out said it just wasn't efficient and that he would turn it in as warranty and call me back on monday to let me know what the warranty company said. 4 days later still no call. i called and he still didn't call me back. had his secretary do it. they have been here 3 times and it still doesn't cool! now i have to start all over. more

I had Jason come out to fix a problem with the A/C that they had installed. Charged me $250.00 for warranty work and then I did not use the a/c for two weeks. Turned on and no cold air. When I asked for an explanation to the charges Jason's reply was well do you want the part installed or not I can always leave. Not only is the service poor the customer service is worst. I am having someone else come out today that I know will do a through job for half the cost. Consumer beware of this company. more

No shows, and when they did they did the wrong thing. The work had to be torn out and redone. Cons: They did not keep appointments, They did not call more

DO NOT USE! THEY INSTALLED THE WRONG PART CAUSING $3000 WORTH OF DAMAGE TO OUR HOUSE. DAVE SAID HE WOULD FIX EVERYTHING BUT HE WILL NOT RETURN OUR CALLS. more