I wanted to provide some insight to anyone looking to use Olson's Air Conditioning (Find Another Company). We contacted Olson's air conditioning in July of 2012 to check our air conditioning unit and provide summer maintenance. Our air conditioner was a older unit but worked well enough and we had no previous problems with it's use.\r
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Dan Olson' AC came out and inspected the unit and stated that it was old and on it's last leg and we should consider a new unit, as the unit was older and not so energy efficient we thought it was a good idea to replace it with a newer model Ruud unit so we agreed to do so. Since the new unit was replaced Dan Olson's AC has had to come to service it no less then 14 times, and that does not include a recall on the unit where Dan Olson's AC had to change a part as per the Manufacturer that paid Dan Olson's another $500.00 plus for service.\r
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Our AC unit still is not working correctly and as per Olson's AC the problem is the drain pipe which they state they did not install so its not their problem. It's funny that we never had an issue with our old unit with draining, and couple that with the fact that Olson's AC cut our drain pipe to add a sensor that has not worked correctly and in fact the last service man used duck tape to hold it in place because it was seated wrong. Also note that I have been charged for service calls for this same problem multiple times.\r
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At this point Dan Olson's AC dose not even return phone calls so I have been forced to contact Ruud directly to see if they can help us get this unit running the right way. Bottom line is Dan Olson' AC does not stand by their work period.\r
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Laurence Balsamo\r
Boca Raton FL
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